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Amy Mathews, 117 River St, Boston, MA 02127
Phone 617 2478459 Cell phone 617 8471269
mathewsa@hotmale.com
OBJECTIVE: To obtain a position within retail management that will further develop my strong leadership and organizational skills.
CAREER PROFILE:
§ Excellent organizational, analytical and interpersonal skills.
§ Expert in forecasting, planning and creating new opportunities.
§ Specialist in cost and inventory control.
§ Increased percentage of store sales from 12% to 21%.
§ Adept in the innovative and profitable presentation of products.
§ Interact with customers on a personal level providing exemplary customer service.
EXPERIENCE:
Home Improvements Department Store, Boston MA
2000 –Present
General Manager
§ Managed the above department store specialising in DIY products, with responsibility for 200+ employees.
§ Implemented challenging sales targets designed to grow the business by 12.5% quarter on quarter.
§ Planned and executed new product launches and sales promotions.
§ Responsible for all financial transactions and returns.
§ Grew sales by 22% plus in 2001 as a result of the competitive sales targets, winning 2nd prize within the Company in the Increased Sales category.
§ Responsible for the day to day management of a large staff, dealing with all HR issues and resolving any staff conflicts that arose.
Homewares Department Store, Boston MA
1998 – 2000
Supervisor
§ Supervised the furniture department of a large department store.
§ Managed eight employees within this department.
§ Assisted the promotions team with the display of new items of furniture for the Spring/Autumn ranges.
§ Coordinated the scheduling of staff holidays and the implementation of new sales targets.
§ Provided direction for the staff within my team, completing performance assessments, providing constructive feedback and resolving tensions.
Helena’s Home Designs, Boston MA
Sales Assistant
§ Provided advice and assistance to customers within the store.
§ Responsible for opening and closing the store on a day-to-day basis.
§ Responsible for the reconciliation of sales transactions and the balancing and lodging of the day’s finances.
§ Created window displays on a monthly basis to promote new merchandise.
EDUCATION:
BA in Business Management, Boston University
1994 – 1997
Graduated with Honours
BS in Computer Science (Night Course)
1999 - 2002
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