Field Service Representative
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Amy Smith
123 Main Street
Atlanta, Georgia 30339
Home: (555) 555-1234
Cell: (555) 555-1235

asmith@sample~resume.com


SUMMARY OF QUALIFICATIONS

  1. Two years of experience repairing office copiers and fax machines.
  2. Fluent in both English and Spanish (both spoken and written word).
  3. Dependable, friendly and skilled at winning over frustrated corporate clients.
EXPERIENCE

PACIFIC OFFICE SYSTEMS, San Jose, CA
Field Service Representative, 1999-Present
  1. Certified to repair office copiers and fax machines.
  2. Possess expert knowledge of Xeorx, Ricoh, Toshiba and Canon copiers.
  3. Skilled at problem-solving while at the client site.
  4. Capable of servicing between six and seven service calls per day.
  5. Have the lowest “call-back” rate of any other field service representative.
  6. Assist corporate account managers with maintaining good client relationships.
  7. Perfect attendance record over two years, and clean driving record.
EDUCATION

SAN JOSE SOUTH HIGH SCHOOL, San Jose, CA
High School Diploma, 1995 - 1999
  1. Vice-President of the Spanish Club
  2. Assisted the Audio/Visual Department
SAN JOSE TECHNICAL SCHOOL, San Jose, CA
Training Certificates
  • Copier Maintenance Certification: Ricoh & Xerox specialties.
  • General Mechanics Certification
REFERENCES

Furnished upon request



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