Field Service Representative
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1. Two years of experience repairing office copiers and fax machines.
2. Fluent in both English and Spanish (both spoken and written word).
3. Dependable, friendly and skilled at winning over frustrated corporate clients.

1. Certified to repair office copiers and fax machines.
2. Possess expert knowledge of Xeorx, Ricoh, Toshiba and Canon copiers.
3. Skilled at problem-solving while at the client site.
4. Capable of servicing between six and seven service calls per day.
5. Have the lowest “call-back” rate of any other field service representative.
6. Assist corporate account managers with maintaining good client relationships.
7. Perfect attendance record over two years, and clean driving record.

1. Vice-President of the Spanish Club
2. Assisted the Audio/Visual Department

• Copier Maintenance Certification: Ricoh & Xerox specialties.
• General Mechanics Certification

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