Notice how the applicant in this customer-complaint service supervisor resume focuses on her experience handling customer complaints and resolving them satisfactorily. All customer-complaint service supervisor resumes should include this essential information.
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Ginger Appleby
105 Amesti Drive
Any Town, USA 9999
Home: (888) 888-8888
Cell: (888) 888-7777
gappleby@sampleresume.com
OBJECTIVE
A position as a Customer-complaint Service Supervisor
SUMMARY OF QUALIFICATIONS
Experienced customer service representative and supervisor; good with the public; positive outlook; problem-solver; eager for immediate placement
EXPERIENCE
Customer-complaint Service Supervisor, 2000 to present:
Big City Hardware and Garden, Big City, USA.
Duties included supervising the work activities of employees who are engaged in resolving customer problems and complaints concerning merchandise, service, and/or billing. Also in charge of reviewing customer-complaint correspondence, noting any changes or actions taken and initiating follow-up contact with customers.
Customer-complaint Clerk, 1998-2000:
Big City Hardware and Garden, Big City, USA.
Responsible for meeting with customers who have filed a complaint or wish to regarding the service they received, a product they purchased or a bill they dispute. Tasks also include conferring with supervisor over problems that appear unresolvable.
EDUCATION
A.A., General Education, 2000 Any Town Community College, Any Town, USA
ACCOLADES AND INVOLVEMENTS
American Association of Business Professionals
Community Fellowship Award, 2005
NOTE: A customer-complaint service supervisor resume should be focused and specific. This brief example of a customer-complaint service supervisor resume provides the essentials for composing a full-length one. You can add more information as called for according to the work experience you have.
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