AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Word Processor
SUMMARY: Remarkably gifted, knowledgeable, creative and detail-oriented Word Processor with more than six years experience performing complex word processing and data entry functions on an electronic computer keyboard using word processing software and other software programs such as spreadsheets and scientific programs.
Summary of Qualifications
Thorough working knowledge of general office practices, commercial arithmetic and business English
Strong ability to perform data entry/word processing functions with reasonable speed and accuracy on at least one type of equipment and with at least two types of software packages, such as word processing program.
Immense ability to switch from one type of equipment/application package to another in the course of a day.
Uncommon ability to understand readily and carry out complex oral and written directions.
Professional Experience
Greenwood University, Minneapolis 2002 - Present
Word Processor
Perform complex word processing and data entry functions on an electronic computer keyboard using word processing software and other software program such as spreadsheets and scientific programs.
Enter data on a variety of keyboard-based equipment and use a variety of data entry procedures such as mainframe CICS, microcomputer spreadsheets and data bases.
Generate involved statistical statements, reports, legal documents, letters and other materials from paper copy, dictaphone or electronic sources utilizing a variety of software applications such as word processing, spreadsheets, report generators.
Set up shell formats or templates for repetitive input/output tasks using application documentation.
Compose routine and form letters and reports.
Maintain records and files.
Organize data and determine formats for this data.
Perform routine equipment procedures such as disk head cleaning, printer ribbon changing, etc.
Answer the telephone and respond to in-person callers.
Answer inquiries and impart non-technical information regarding programs, policies and services.
Refer callers and schedule appointments for supervisors.
Perform related work as required.
Greenwood University, Minneapolis 2000 - 2002
Word Processing Assistant
Typed forms, records, correspondence, memoranda, reports, minutes of meetings, scientific or technical material, numerical data, tabular information and charts from rough draft or corrected copy, recorded voice dictation, shorthand notes, or specific instructions.
Operated a variety of standard office equipment such as: telephones, personal computers, copy and facsimile machines, and recording devices.
Used various business productivity software applications to produce a variety of media.
Proofread and edited prepared materials for grammar, spelling, punctuation, and format.
Worked with persons requesting services to resolve problems related to the request.
Received, reviewed, checked, and verified information on documents, forms, and other materials for accuracy and completeness.
Compiled data for reports in response to specific requests or instructions.
Inputted, retrieved, updated, and deleted information from electronic folders and files.
Filed and retrieved records, reports, correspondence, and other materials and documents by numerical, alphabetical, or subjective arrangements.
Received, sorted, logged in, coded, batched, routed, and distributed mail and other materials by hand or electronically to proper persons.
Received and referred visitors and telephone callers to appropriate persons; gave out information concerning the program area and department.
Took and transcribed dictation, minutes of meetings, records of conferences, discussions and interviews using shorthand.