123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
Objective: Seek the Position of Welfare Eligibility Worker
SUMMARY: Exceptionally committed, creative and result oriented Welfare Eligibility Worker with more than four years experience interviewing and investigating applicants and recipients to determine eligibility for use of social programs and agency resources.
Summary of Qualifications
Remarkable knowledge of federal, state, and local laws governing public assistance and welfare reform.
Excellent understanding of basic human needs and of individual differences.
Deep knowledge and understanding of social problems and effective approaches to working with clients in economic distress and in other disadvantaged situations.
Uncommon knowledge of interviewing techniques and skill in interviewing and eliciting needed information from clients.
Solid skill in using supportive counseling techniques to enhance and develop clients' problem solving capabilities.
Strong ability to read, understand, interpret and apply complex public assistance policies and regulations.
Profound ability to communicate and advocate the philosophy and principles of self-sufficiency and the particulars of Welfare Reform to clients and to the public.
Great ability to assess client needs through collection and analysis of employment history and pertinent personal, family and cultural information.
Profound ability to establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates and the public.
Immense ability to express self tactfully, clearly and positively, often in stressful situations.
Solid ability to plan, schedule and execute workload effectively and efficiency, so as to meet prescribed deadlines.
Department of Welfare, Rainbow County, Minneapolis 2002 - Present
Welfare Eligibility Worker
Interview and investigate applicants for public assistance to gather information pertinent to their application.
Select and refer eligible applicants to public assistance or public housing agencies.
Record and evaluate personal and financial data to determine initial or continuing eligibility.
Initiate procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs.
Authorize amounts of grants, money payments, food stamps, medical care, and other general assistance.
Prepare regular and special reports, keep records of assigned cases, and submit individual recommendations.
Compute public housing rent in proportion to eligible tenant's income.
Prepare and assist applicants in completion of routine intake and personnel forms.
Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
Explain eligibility requirements, form completion requirements, community resources for financial assistance, housing opportunities, and tenant selection methods.
Review training approval forms and payment vouchers for completeness and accuracy.
Interpret and explain rules and regulations governing eligibility and grants, payment methods, and applicant's legal rights.
Receive and record security deposits and advance rents from selected tenants.
Bachelor's Degree in Psychology University of New York (2002)