123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
Seek the Challenging Position of Head Waiter
A highly talented Waiter with extensive experience in coordinating entire station and communicating with front- and back-of-the-house personnel to provide a dining experience that meets or exceeds guest expectations; processing guest orders to ensure that all items are prepared properly and on a timely basis.
Summary of Qualifications
More than five years experience.
Great knowledge of principles and processes for providing customer and personal services.
Excellent knowledge and use of the English language.
Sound knowledge of principles and methods for showing, promoting, and selling products or services.
Remarkable ability talking to others to convey information effectively.
Exceptional ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Uncommon sense of actively looking for ways to help people.
Strong sense of being aware of other peoples' reactions and understanding why they react as they do.
Great sense of adjusting actions in relation to others' actions.
Exceptional ability to listen to and understand information and ideas presented through spoken words and sentences.
Immense ability to communicate information and ideas in speaking so others will understand.
In-depth ability to speak clearly so others can understand you.
Profound ability to identify and understand the speech of another person.
Remarkable ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Great people management skills with the ability to train and develop others.
Excellent computer literacy.
Collins Hotels Inc., Tarrytown, NY 2004 - Present Head Waiter
Ensure thorough effective supervision of all Food and Beverage services.
Flexible and extend job duties to carry out any other reasonable duties and responsibilities as assigned by the Restaurant Manager if required, meeting business demands and guest services needs.
Assist in the building of an efficient team of employees by taking an active involvement in their welfare, safety, training and development.
In charge of the staff of waiters and waitresses.
Responsible for assigning seating.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Prepare checks that itemize and total meal costs and sales taxes.
Stocked service areas with supplies such as coffee, food, tableware, and linens.
Collins Hotels Inc., Tarrytown, NY 2002 - 2004 Waiter
Took orders, served food, cleared tables, made salads, and prepared desserts.