AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Travel Trade Organization Secretary
SUMMARY: Exceptionally proficient, energetic and cheerful Travel Trade Organization Secretary with over four years experience providing routine clerical and secretarial assistance, including appointments, correspondence, and filing.
Summary of Qualifications
Uncommon ability to use electronic typewriter, personal computer, word processing and data processing programs, copier, transcriber, ten-key adding machine, GTE feature phone, and related office equipment.
Immense knowledgeable in spelling, punctuation and formulation of correspondence.
Sound knowledge of modern office practices and procedures.
Strong knowledge of office management and procuring procedures.
Exceptional knowledge of various pieces of office equipment and some specialized equipment after training.
In-depth ability to sit continuously at a computer terminal or receptionist station for periods of two hours.
Uncommon ability to operate standard office equipment including copier, computer, fax machine, etc., to operate radio communications equipment.
Solid ability to reach into file drawers in standard two-drawer and wall mounted lateral files.
Great visual ability sufficient to effectively operate office equipment as described above, to read and write reports, correspondence and instructions.
Exceptional hearing and speaking ability sufficient to hold conversation with other individuals both in person and over the telephone or radio.
Proven ability to accurately type 50 words per minute.
Excellent knowledge of spelling, punctuation, and composition of correspondence.
Professional Experience
Minneapolis Travel and Tourism Commission, Minneapolis 2002 - Present
Secretary
Relieve the manager of details, which do not require their personal attention by the use of discretion, tact and a comprehensive knowledge of department procedures and policies.
Use computer applications such as spreadsheets, work processing, calendar, e-mail and database software in performing work assignments.
Receive and handle inquiries, complaints and requests concerning department/division activities.
Receive callers, ascertain their business and answer their questions or refer them to the proper person/division.
Take and transcribe important and confidential dictation.
Take stenographic notes of meetings and hearings, and prepare the minutes.
Utilize a full range of skill in the operation of computer software applications to perform a variety of complex typing and clerical tasks.
Arrange appointments and meetings, and prepare materials for them.
Compile or research data and prepare reports.
Perform internal administrative tasks such as personnel interviewing, the processing of personnel and payroll records and forms, departmental budget preparation and control, and the requisitioning of office supplies.
As delegated, relay directives to subordinate personnel and follow up on their completion.
Open and screen mail, and answer it independently or route it with background material as necessary.
Handle other correspondence independently, as delegated or from brief direction.
Education
Associate Degree in Secretariat Studies University of New York (2002)