AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Seek the Challenging Position of Travel Clerk
A highly talented Travel Clerk with huge experience in providing tourists with travel information, such as points of interest, restaurants, rates, and emergency service; answering inquiries, offering suggestions, and providing literature pertaining to trips, excursions, sporting events, concerts and plays; making reservations, delivering tickets, arranging for visas, and contacting individuals and groups to inform them of package tours.
Summary of Qualifications
More than five years experience.
Profound Skills at actively looking for ways to help people.
Excellent ability to give full attention to what other people are saying thereby understanding their points.
In-depth ability to communicating effectively in writing as well as in speaking.
Excellent knowledge of ways and methods to satisfy customers.
Remarkable knowledge of geography.
Strong organizational and interpersonal skills.
Sound ability to apply arithmetic, algebra, geometry, calculus, and statistics.
Uncommon ability to meet deadlines.
Excellent ability to use the computer.
Professional Experience
New Wave Travels Inc., NY 2000 - Present
Travel Clerk
Provide customers with travel suggestions and information such as guides, directories, brochures, and maps.
Contact motel, hotel, resort, and travel operators by mail or telephone to obtain advertising literature.
Study maps, directories, routes, and rate tables to determine travel route and cost and availability of accommodations.
Calculate estimated travel rates and expenses, using items such as rate tables and calculators.
Inform client of travel dates, times, connections, baggage limits, medical and visa requirements, and emergency information.
Obtain reservations for air, train, or car travel and hotel or other housing accommodations.
Confirm travel arrangements and reservations.
Assist client in preparing required documents and forms for travel, such as visas.
Plan itinerary for travel and accommodations, using knowledge of routes, types of carriers, and regulations.
Provide information concerning fares, availability of travel, and accommodations, either orally or by using guides, brochures, and maps.
New Wave Travels Inc., NY 1997 - 2000
Airline Passenger Agent
Issued and checked tickets and travel documents.
Checked in passengers for their flight and allocated seats.
Checked baggage for size and weight.
Directed passengers to immigration and departure gates.
Attended to passengers who are flying standby.
Provided information on flight arrival and departure times and gave messages to arriving and departing passengers.
Directed passengers to luggage areas and reported lost luggage.
Helped passengers requiring special assistance, such as VIPs, disabled passengers, parents with infants and younger passengers traveling alone.
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