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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Seek the Challenging Position of Travel Agent

A gifted Travel Agent with huge experience in giving advice on destinations and making arrangements for transportation, hotel accommodations, car rentals, tours, and recreation; also advising on weather conditions, restaurants, and tourist attractions; equally providing information on customs regulations, required papers (passports, visas, and certificates of vaccination), and currency exchange rates for international travels.

Summary of Qualifications

  • More than eight years experience.
  • Remarkable knowledge and understanding of three foreign    languages: French, Spanish and Latin.
  • Deep ability to keep abreast of current products and    developments in the field of travel.
  • Exceptional ability to locate, collect, and organize information.
  • Uncommon ability to represent the employer favorably to    clients.
  • Ability to translate clients' preferences into the proper travel    plans.
  • Excellent ability to work independently and well with clients.
  • Thorough knowledge of travel related processing requirements.
  • In-depth ability to apply sound judgment in the context of    assignments given.
  • Uncommon ability to plan, manage and resolve conflicting    priorities.
  • Fully proficient computer skills and use of relevant software,    e.g. word processing, travel and IMISrelated software, and    data entry processes.
  • Excellent interpersonal skills and ability to establish and    maintain effective working relations in a multi-cultural,    multi-ethnic environment with sensitivity and respect for    diversity, including gender balance.
  • Solid written and spoken communications skills, including the    ability to draft standard memoranda and to articulate ideas in    a clear, concise style.
  • Exceptional ability to provide detailed explanations orally.
  • Proven ability to identify and address relevant gender    perspectives.

    Professional Experience

    M&S Inc., Tarrytown, NY                             2002 - Present

    Associate Travel Agent
    • Responsible for administrative matters relating to official travel for international mission staff.
    • Counsel staff on travel issues, analyze quotations for most advantageous rates, advise on most effective travel arrangements and oversee the preparation of Travel Authorizations (PT8s).
    • Liaise with airline representatives, travel agents and airport authorities as required.
    • Prepare scope of work for Procurement action for contracts to be managed by the Travel Unit.
    • Supervise the booking and purchase of tickets for official travel.
    • Verify invoices for payment from travel agents against terms of contracts and actual services rendered.
    • Liaise with Budget and Finance Offices on Unit's budget and outstanding obligations.
    • Secure all visas required to enter the mission and for official travel out of the mission.
    • Meet all newly arriving staff and arrange hotel accommodation if required.
    • Draft and/or verify all correspondence/faxes and maintain unit's records.
    • Prepare reports and analysis as required.
    • Supervise staff within the Unit.

    Travel Netwoks Inc., Tarrytown, NY                   1997 - 2002

    Travel Agent
    • Provided literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, fares and travel regulations.
    • Discussed client requirements and advise on suitable options.
    • Planned, prepared and cost itineraries (travel plans) for clients.
    • Made travel, accommodation and related bookings.
    • Confirmed bookings and notified clients of luggage limits, insurance, medical, passport, visa and currency requirements.
    • Issued tickets for travel, accommodation vouchers and all relevant documentation.
    • Collected payments and maintained records of transactions.
    • Assisted with changes to travel arrangements and bookings where required.

    Education

    Certified Travel Counselor (CTC) by the Institute of Certified Travel Agents (ICTA)

    New York University, NY
    Bachelor's Degree in Travel and Tourism (1997)




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