Sales Supervisor Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing

• Supervise the activities of assigned sales territories to meet and exceed yearly sub team goal.
• Assist sales representatives in developing long term and daily territory plans that optimize time and resources.
• Recruit, hire and train new inside sales representatives for openings within assigned sub team; maintain pool of qualified candidates.
• Identify training and/or coaching needs and plan necessary steps to achieve desired results.
• Ensure that all Inside Sales Representatives achieve the required level of product knowledge necessary to promote assigned titles.
• Interpret and analyze team sales data to forecast and enhance sales rep productivity.
• Create and foster a motivational work environment, which encourages professional development, team collaboration and high performance.
• Complete all required reports regarding sales and sales campaigns, market feedback and team territory management activities.
• Manage assigned team travel expense budget.
• Cover open territories by making sales calls to generate new business or to close pending business, solicit market feedback and manuscript leads.
• Complete staff assessment and performance appraisal documents.
• Responsible for management of account assignment activities, including adjustments, dispute resolution and account investigation.
• Work with editorial and marketing staff to prioritize sales campaigns and to provide solutions to sales representatives' needs.
• Identify and confront performance issues - including communication of gaps in performance, coaching to improve performance, clearly setting expectations and taking further disciplinary action as appropriate.
• Keep apprised of M&S mergers and acquisitions as it pertains to Sales Rep responsibility.
• Maintain expert knowledge of all product and content delivery systems.
• Train and supervise interns and temporary staff as applicable.
• Perform additional tasks as assigned by team management.

• Received telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
• Achieved and maintained rapport with customers and worked to give them the best possible service.
• Used a CRT to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders.
• Ensured that correct codes were used for retrieving and inputting information.
• Followed up on inquiries by checking computer runs on CRT for delivery information.
• Worked closely with expeditor in production control regarding deliveries of scheduled shipments.
• Handled the needs of sales representatives and customers by area of the United States.
• Made price quotations immediately by phone on price book items.
• Prepared forms for price quotations on items not contained in price book and forwarded to clerk for preparation of quotations.
• Checked with credit department concerning credit status of customer when rush orders are received.
• Contacted distributors or checked computer printouts from customers to locate requested items in order to meet customers' delivery requirements.
• Relayed this information to customers.
• Maintained files of active orders and posted activities such as change notices, scheduling changes, partial shipments, and credit changes.
• Prepared paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issued.
• Handled government orders as a backup when necessary.

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