AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Seek the Challenging Position of Sales Engineer
A highly talented Sales Engineer with huge experience in developing and growing Sales of assigned products; providing leadership in creating and implementing strategies to build name recognition, increase contacts and generate orders from new and existing customers, consistent with sectional and divisional goals, while maintaining a high level of customer satisfaction.
Summary of Qualifications
More than eight years experience.
Excellent organizational, written and verbal communication skills.
Great ability to read, analyzes, and interprets the most complex documents.
Uncommon aptitude to interpret a variety of concepts such as fractions, percentages, ratios, and proportions to practical situations.
Deep capability of interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.
Remarkable ability to assist customers with resolution of product questions and problems.
Strong knowledge of telecommunications, technical applications, equipment and maintenance products and service sales, and data skills.
Uncommon knowledge of and experience in QoS, IP Protocols, Security, SIP, and VoIP Applications
Strong and comprehensive understanding of multi-product, solution selling.
Exceptional energy, dynamic personality with a sense of urgency.
Uncommon communication skills (writing, verbal communication, and audio visual skills), and strong ability to professionally manage and sell to high level executives.
Effective interpersonal skills and a willingness to travel.
Remarkably self-motivated with a good work ethic, and demonstrated discipline of working without a lot of structure or direct supervision.
Great knowledge of Project Management and Operations Data and IP protocol Training.
Professional Experience
Tom Technologies Inc., Tarrytown, NY 2000 - Present
Sales Engineer (VoIP & Data)
Support the design, engineering and project readiness of Nortel and NEC VoIP, and data network solutions.
Provide technical responses/proposals and support sales with Converged RFP's.
Provide design support for existing customers to review new requirements, create upgrade configurations and changes to existing configurations.
Design & provide network topologies for presentation of customers existing data network with VoIP solutions.
Provide configuration control to ensure 'clean orders' are entered.
Assist with development & review of VoIP plans and Scopes of Work, with emphasis on Data Connectivity, Data Protocols, IP Transport and QoS.
Team with Regional Project Managers & VoIP Technicians to ensure proper hand off of final VoIP and Data designs.
Attend customer user group meetings and exhibits to promote sales leads and assist with Converged product demos.
Make presentations to customers, review customer network topology and assist in closing business opportunities.
Tom Technologies Inc., Tarrytown, NY 1997 - 2000
Network Engineer
Reviewed and provided guidance on fiber test data to ensure that the fiber used will be appropriate for the application.
Provided detailed support and technical expertise concerning the operation of the SONET and optical transport networks.
Participated in developing network designs and solutions.
Provided technical support to Equipment Installers and Network Testers as required.
Maintained and updated engineering records of the network including network maps, databases, optical schematics, and wavelength plans.
Provided technical support to sales and sales engineering associates when required.
Understood technical issues and the implications on the business and communicated them with other operating departments within the business.
Education and Professional Training
Certified Nortel Networks data and CISCO data Engineer
New York University, NY (1997) BS in Electrical Engineering
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