AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Seek the Challenging Position of Order Clerk
A highly talented Order Clerk with huge experience in receiving and processing incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities; informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Summary of Qualifications
More than eight years experience.
Profound ability to prepare routine administrative paperwork.
Remarkable ability to receive, stock, and deliver goods.
Thorough knowledge of customer service standards and procedures.
Excellent ability to receive, track, and distribute materials, supplies, and equipment.
Deep knowledge of supplies, equipment, and services ordering and inventory control.
Excellent ability to read, understand, follow, and enforce safety procedures.
In-depth skill in the use of personal computers and related software applications.
Professional Experience
New York Department of Civil Service, NY 2000 - Present
Order Clerk
Maintain supply inventory; verify inventory levels by checking shelves, notify supervisor as to replacement needs or place orders as appropriate.
Order, receive, and store supplies in warehouse or supply room.
Review incoming order forms for proper coding, quantities requested, and authorized approvals; inspect and verify supplies received against invoice and packing slip; initiate requests for vendor corrections.
Locate stock and deliver requested items to authorized departments.
Contact approved vendors to reorder routine supplies; process paperwork related to supply requests, including small purchase orders, purchase requisitions, and check requests.
Maintain Material Safety Data Sheets (MSDS) associated with purchases of chemical products.
Ensure customer satisfaction and positive rapport with vendors.
Ensure proper care in the use and maintenance of equipment and supplies; promote continuous improvement of
workplace safety and environmental practices.
Perform clerical duties related to maintaining stock inventories and stockroom; operate a computer terminal and personal computer.
Lead, guide, and train staff/student employees, interns, and/or volunteers performing related work; participate in the recruitment of volunteers, as appropriate to the area of operation.
New York Department of Civil Service, NY 1997 - 2000
Administrative Clerk
Performed data entry such as budget and/or MMS into standard automated programs.
Performed data entry such personnel actions, timesheets into standard automated programs.
Performed transmission of payroll files.
Prepared preprint change forms.
Reviewed required documents to process payments.
Prepared procurement documents using mandated computer programs.
Typed forms, correspondence, and/or reports in proper format.
Filed documents in various handbooks, reference books and park/division files.
Responded to routine questions about office/division/park by letter, telephone, and or in person.
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