AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Lobby Attendant
SUMMARY: Highly efficient and resourceful Lobby Attendant with more than six years experience in assisting patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
Summary of Qualifications
Strong ability to understand and follow oral and written instructions.
Profound ability to work cooperatively with others.
In-depth ability to work safely without presenting a direct threat to self or others.
Remarkable ability to walk long distances and remain in standing position for extended periods of time.
Exceptional ability to climb multilevel stairwells.
Exceptional ability to converse in English and Spanish languages.
Exceptional ability to work independently.
Immense ability to lift at least 15 pounds.
Professional Experience
Randel Convention Center, Minneapolis, MN 2002 - Present
Lobby Attendant
Sell and collect admission tickets and passes from patrons at entertainment events.
Greet patrons attending entertainment events.
Examine tickets or passes to verify authenticity, using criteria such as color and date issued.
Guide patrons to exits or provide other instructions or assistance in case of emergency.
Maintain order and ensure adherence to safety rules.
Provide assistance with patrons' special needs, such as helping those with wheelchairs.
Direct patrons to restrooms, concession stands and telephones.
Refuse admittance to undesirable persons or persons without tickets or passes.
Settle seating disputes and help solve other customer concerns.
Assist patrons in finding seats, lighting the way with flashlights if necessary.
Randel Hotel and Towers Inc., Minneapolis, MN 2000 - 2002
Lobby Attendant
Greeted and directed visitors and guests to events.
Maintained the cleanliness of hotel public areas and designated offices.
Monitored pool and exercise room cleaning needs.
Maintained the cleanliness of the exterior hotel entrance under and around the portal cache.
Delivered messages and guest baskets/amenities/faxes to guest rooms as needed.
Guarded, patrolled, and monitored premises to prevent theft, violence, infractions of rules, and/or safety hazards.
Alerted Public Safety Officers, Supervisors, and/or appropriate authorities
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