Loan Interviewer Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing

• Seven years experience.
• Solid working knowledge of department and corporate policies and procedures.
• Strong oral and written communication skills.
• Exceptional leadership abilities.
• Profound knowledge of business areas and system applications.
• Exceptional knowledge of TSYS.
• Immense detail oriented and strong listening and probing skills.
• Exceptional knowledge of the credit card and banking industry.
• Profound analytical approach and problem solving ability.
• Uncommon ability to multi-task and be comfortable in a fast-paced work setting.
• Immense keying skills, and experience working with Microsoft Windows, Internet Explorer, and ability to toggle between various applications on screen

• Interview applicants applying for mortgage loans.
• Interview loan applicants to document income, debt, and credit history.
• Request documents, such as income tax return, bank account number, purchase agreement, and property description, for verification.
• Determine if applicant meets establishment standards for further consideration, following manual and using calculator.
• Inform applicant of closing costs, such as appraisal, credit report, and notary fees.
• Answer applicant's questions and ask for signature on information authorization forms.
• Submit application forms to Mortgage Loan Processor for verification of application information.
• Call applicant or other persons to resolve discrepancies, such as credit report showing late payment history.
• Inform applicant of loan denial or acceptance.
• Visit establishments, such as branch banks, credit unions, real estate brokers, and builders, to promote mortgage service.

• Responsible for collections, customer servicing and other loss mitigation or recovery activities.
• Contacted delinquent, charged-off, and high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts.
• Worked with customer to establish full balance repayment plans or settlements.
• Worked an established list of accounts on an automated collections system and autodialer.
• Resolved routine billing inquiries and negotiate payment arrangements to cure delinquent accounts.
• Understood and educated customers on account terms and alternate payment programs and methods.
• Navigated a computerized data entry system and other relevant applications.

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