AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Loan Counselor
SUMMARY: Remarkably gifted, skillful and detail oriented Loan Counselor with immense experience providing guidance to prospective loan applicants who have problems qualifying for traditional loans; determining the best type of loan and explaining loan requirements or restrictions.
Summary of Qualifications
More than six years experience.
Strong oral and written communication skills.
Remarkable ability to correctly enter information into the RADAR system (i.e. accurate and complete, correct spelling and grammar, etc.)
Exceptional ability to maintain a professional image for good customer relations during process of collection to minimize loss of goodwill.
Uncommon knowledge of, and adherence to, the FCRA guidelines.
Solid interpersonal and negotiation skills.
Strong proficiency in relevant computer applications.
Sound experience in residential mortgage lending with solid knowledge of the local market and regulations.
Proven track record in providing exceptional service to internal and external customers.
Uncommon energy, enthusiasm, responsiveness, and flexible attitude with an eagerness to take initiative and assume responsible.
Professional Experience
Standard Business Consulting, Minneapolis 2002 - Present
Loan Counselor
Check loan agreements to ensure that they are complete and accurate, according to policies.
Refer loans to loan committees for approval.
Approve loans within specified limits.
Submit applications to credit analysts for verification and recommendation.
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Interview applicants and request specified information for loan applications.
Establish payment priorities according to credit terms and interest rates in order to reduce clients' overall costs.
Contact applicants and creditors to resolve questions about applications and to assist with completion of paperwork.
Maintain current knowledge of credit regulations.
Calculate amount of debt and funds available in order to plan methods of payoff and to estimate time for debt liquidation.
Standard Mortgage Bank Inc., Minneapolis 2000 - 2002
Mortgage Loan Officer
Executed effective mortgage marketing plans to meet and exceed agreed upon mortgage production goals.
Maintained a complete and thorough knowledge of SMB Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by the bank.
Adhered to and complied fully with any and all SMB policies and procedures related to internal and external rules and regulations, particularly those established by State and Federal law.
Provided mortgage clients sound mortgage advice based on a full understanding of client needs as well as SMB's Mortgage products and their benefits.
Consistently executed on SMB's referral process (IRM) by introducing mortgage clients to other bank services for cross sell opportunities.
Assisted Mortgage Loan Administration with client, attorney, and appraiser document follow-up as determined through quality control or post closing review.
Education
Bachelor's Degree in Economics University of Minneapolis (2000)