AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Seek the Challenging Position of Library Assistant
A highly talented Library Assistant with huge experience in providing basic information services: ready reference, reader's advisory and community information and referral to the public; staffing the Information Services public service desk; compiling bibliographic aids, and maintaining files; overseeing specific services, e.g. ILL, community information and referral (I & R).
Summary of Qualifications
More than eight years experience.
Great ability to access, input and retrieve data from the computer.
Uncommon ability to communicate accurately and pleasantly with patrons.
Exceptional ability to conduct a patron interview in person and on the telephone and to provide accurate information or referral to a reference librarian.
Sound ability to follow directions and complete tasks in a timely manner.
Remarkable ability to handle several tasks simultaneously.
Excellent ability to kneel, lift, push, pull, stoop and crouch.
Deep ability to listen.
In-depth ability to perform light to medium work.
Immense ability to retrieve information from print and non- print collections.
Sound ability to work as a member of a team.
Great ability to work efficiently, effectively and courteously with patrons and staff.
Profound ability to work independently.
Excellent communication and interpersonal skills.
Thorough knowledge of community information and referral sources.
Exceptional knowledge of community resources.
Strong knowledge of library organization.
Remarkable knowledge of library policies and procedures.
Solid knowledge of popular literature.
Immense knowledge of ready reference sources.
Sound knowledge of the scope and organization of Library collections.
Remarkable knowledge and skill in ready reference computerized resources.
Extensive knowledge and skill in the use of the Integrated Library System.
Enviable knowledge and skill of personal computers and Windows.
Great skill in both oral and written communication.
Professional Experience
State Information Services Department, New York, NY 2000 - Present
Library Assistant II
Assist patrons in locating and identifying requested materials; assist customers in reserving books.
Serve as resource person for computer terminal operation and for library terminology, policy, and procedures for the branch or unit.
Schedule use of facilities by community groups; participate in developing and conducting programs and community public service activities for the branch library or unit.
Participate in developing branch library or unit policies and objectives.
Resolve sensitive problems with customers such as fines for damaged or overdue materials, inappropriate conduct within the branch library, issuance of cards, and questions about freedom of information.
Supervise and facilitate the ordering, receiving, processing, and distribution of library materials; prepare information for materials selection; maintain resource files; provide cataloging information; conduct the exchange of materials between library systems.
Supervise, train, assign, monitor, and evaluate the work of clerical staff; participate in selection of clerical staff for the unit.
Account for revenue from fines, book sales, and gifts; verify balances and reports; prepare statistical information to be used in developing portions of the budget.
Promote the library's ability to provide effective public service by facilitating courteous, efficient circulation of materials and other direct services to customers.
Serve on library committees as assigned.
Make recommendations for the selection of materials and participate in the development of the branch library collection.
Provide customers with basic references and reader's advisory service through a variety of search tools.
State Information Services Department, New York, NY 1997 - 2000
Library Assistant I
Assisted patrons at the public service desk and on the telephone with ready basic reference, community information and referral, and reader's advisory inquiries.
Assisted patrons at the public service desk in locating materials.
Assisted patrons with use of the equipment in the public service area.
Assisted with weeding process when assigned.
Compiled bibliographic aids and prepared displays when assigned.
Executed basic electronic bibliographical and informational searches using on-line, CD-Rom and in-house database sources.
Liaised with community agencies when assigned.
Maintained Harper class tapes when assigned.
Maintained assigned files and collections.
Performed procedures assigned to the public service desk.
Performed tasks related to Community I & R when assigned.
Processed Inter-Library Loan, Genealogical Microfilm and Serials requests and performed related ILL tasks when assigned.
Provided bibliographic instruction and tours.
Oversaw ILL and Community I & R when assigned.
Served on committees when assigned.
Shelf read assigned areas of the collection.
Wrote reports and compiled statistics as assigned.
Attended appropriate meetings, workshops, and seminars.
Performed other duties as assigned.
Education
New York University, NY (1997) B. Sc Library Science
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