AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
••••••••••••••••••••••••••••••
Objective: Seek the Position of Insurance Policy Processing Clerk
SUMMARY: Immensely talented and knowledgeable Insurance Policy Processing Clerk with more than six years experience processing applications for, changes to, reinstatement of, and cancellation of insurance policies.
Summary of Qualifications
Remarkable knowledge of principles and processes for providing customer and personal services.
Exceptional knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Exceptional knowledge and the ability to write and speak the English language.
Uncommon ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
In-depth ability to talk to others to convey information effectively.
Exceptional ability to understand written sentences and paragraphs in work related documents.
Great ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Profound ability to understand the implications of new information for both current and future problem-solving and decision-making.
Professional Experience
Galaxy Insurance Inc, Minneapolis 2002 - Present
Insurance Policy Processing Clerk II
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effect of changes.
Check computations of interest accrued, premiums due, and settlement surrender on loan values.
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
Correspond with insured or agent to obtain information and inform them of status or changes to application of account.
Notify insurance agent and accounting department of policy cancellation.
Receive computer printout of policy cancellations and obtain cancellation card from file.
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
Collect initial premiums, issue receipts, and compile periodic reports for management.
Galaxy Insurance Inc., Minneapolis 2000 - 2002
Insurance Policy Processing Clerk I
Processed new insurance policies.
Made modifications to existing policies, and claims forms.
Obtained information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records.
Updated existing policies and company records to reflect changes requested by policyholders and insurance company representatives.