AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Hotel Tour Guide
SUMMARY: Profoundly gifted and enthusiastic Hotel Tour Guide with more than six years experience in escorting individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
Summary of Qualifications
Exceptional ability to provide top quality service and guarantee that all the guests are SAFE, HAPPY, and having the greatest time of their life at all times.
Great ability to work in a team.
Excellent interpersonal and communication skills (strong ability to communicate with children/students).
Great flexibility and immense ability to solve problems in various situations
Remarkably self motivated with huge ability to do own research.
Uncommonly proficient in English and Spanish languages.
Excellent computer skills with strong ability to use a word processor and electronic spreadsheets.
Uncommon ability to confront obstacles and take a positive plan of action.
Profound ability to work under pressure.
Excellent bike riding skills and great ability to coach other cyclists.
Strong ability to drive a van loaded with luggage and bikes on European roads.
Assemble and check the required supplies and equipment prior to departure.
Collect fees and tickets from group members.
Conduct educational activities for school children.
Describe tour points of interest to group members, and respond to questions.
Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
Drive motor vehicles to transport visitors to establishments and tour site locations.
Escort individuals or groups on cruises, sightseeing tours, and through places of interest such as industrial establishments, public buildings, and art galleries.
Greet and register visitors, and issue any required identification badges or safety devices.
Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
Perform clerical duties such as filing, typing, operating switchboards, and routing mail and messages.
Provide directions and other pertinent information to visitors.
Provide for physical safety of groups, performing such activities as providing first aid and directing emergency evacuations.
Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
Research environmental conditions and clients' skill and ability levels in order to plan expeditions, instruction, and commentary that are appropriate.
Select travel routes and sites to be visited based on knowledge of specific areas.
Solicit tour patronage and sell souvenirs.
Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
Education
Current First Aid Certification
Bachelor's Degree in Geography University of New York (2000)