Hotel Security Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing


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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Hotel Security Manager

SUMMARY:   Profoundly talented and energetic Hotel Security Manager with strong background in supervising, managing or overseeing the security department of hotels.

Summary of Qualifications

  • Over eight years experience.
  • Solid understanding of public/guest/employee safety, plus    structural and facility security.
  • Uncommon clear, concise written and verbal communication    skills.
  • Exceptional ability to instill a guest service attitude in all    employees.
  • Strong customer service orientation and skills.
  • Excellent listening skills and great ability to resolve problems.
  • Profound ability to motivate, develop, and direct people as    they work, and identifying the best people for the job.
  • Remarkable ability to determine how a system should work and    how changes in conditions, operations, and the environment    will affect outcomes.
  • In-depth ability to use mathematics to solve problems.
  • Great knowledge of relevant equipment, policies, procedures,    and strategies to promote effective local, state, or national    security operations for the protection of people, data,    property, and institutions.
  • Solid knowledge of laws, legal codes, court procedures,    precedents, government regulations, executiveorders, agency    rules, and the democratic political process.

    Professional Experience

    Excellence Hotels & Towers, Minneapolis, MN
    2002 - Present

    Security Manager
    • Administer, direct, and review security operation programs to ensure a safe and secure environment for employees, visitors, customers and others.
    • Advise management in improving and carrying out policies in accordance with security and institutional, state and federal regulations.
    • Analyze statistical data and reports to identify and determine how to make premises and grounds safe and secure.
    • Develop methods to improve security policies, processes, and practices, and recommend changes to management.
    • Direct preparation and distribution of written and verbal information to inform managers, employees and others of security policies, procedures and practices.
    • Fulfill all reporting requirements of all-relevant government rules and regulations.
    • Manage the design and development of specialized training to guide security officers and others through security decisions and actions.
    • Represent the Hotel in formal meetings with outside organizations on matters dealing with security and protective services.

    Excellence Hotels & Towers, Minneapolis, MN
    2000 - 2002

    Assistant Security Manager
    • Coordinated, managed, directed, and reported daily activities of the Security & Safety staff in the protection of visitors, staff, customers, and property in the absence of the Security Manager.
    • Exercised independent judgment in the implementation and enforcement of laws, regulations, and policies.
    • Managed the Property Room for lost and found items and oversaw disposition of unclaimed items.
    • Assisted the Security Manager in the planning, coordinating, and directing security and safety programs to include loss prevention, parking/traffic control, patrolling of physical property, enforcement of statues and hotel regulations, inspection of facilities, and investigation of criminal acts.
    • Assisted the Security Manager in the development and implementation of security and safety procedures; ensured compliance with occupational safety and health standards, hotel policies and procedures, and applicable state and federal laws.
    • Conducted follow-up investigations of reports of criminal activities and violations of safety standards.
    • Assisted the Security Manager in the hotel's Safety Management Program.
    • Monitored, reviewed and tabulated Performance Improvement activities for the Department.
    • Assisted with 24 hour call coverage for the department.

    Excellence Hotels & Towers, Minneapolis, MN
    1998 - 2000

    Security Supervisor
    • Supervised other regular employees.
    • Planned, scheduled, organized and directed work; trained personnel and recommended applicants for employment or for discipline, termination or retention.
    • Taught and enforced safety regulations at the work site.
    • Established security patrol priorities.
    • Assisted the Assistant Security Manager in identifying high risk areas and initiated actions to reduce risk exposure.
    • Performed all duties of a Security Guard.
    • Reviewed utilization and maintenance of security equipment.
    • Prepared daily and periodic reports to Hotel officials regarding activities.
    • Took predetermined action and rendered first aid in emergencies such as accident, fire and illness.
    • Assisted in development of security policy and procedures.
    • Communicated with service users about security needs and problems.
    • Maintained and recommended changes and improvements in the software recordkeeping system for security guard activities.
    • Ordered, maintained and issued clothing and equipment.

    Education

    Associate Degree in Security and Crime Management
    University of New York (1998)




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