Hotel Gift Shop Supervisor Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing


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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Hotel Gift Shop Supervisor

SUMMARY:   Highly knowledgeable, skillful and energetic Hotel Gift Shop Supervisor with more than four years experience in supervising a hotel gift shop to provide products and service to meet hotel guests' needs.

Summary of Qualifications

  • Great working knowledge of retail sales principles and    merchandising techniques.
  • Remarkable knowledge of basic accounting and financial    reporting procedures.
  • Immense ability to work cooperatively with others and direct,    as a lead-worker, a large, diverse, rotating staff of volunteers.
  • Strong ability to multi-task.
  • Excellent oral and written communication skills and a    willingness to gain an understanding of the activities and    amenities specific to the hotel.
  • Exceptional ability to effectively interpret and disseminate    information in group and individual settings.
  • Uncommon ability to work under pressure, prioritize tasks, and    work effectively with frequent interruptions.
  • Excellent cash handling skills.
  • Thorough working knowledge of computers and electronic data    processing.
  • Considerable working knowledge of modern office practices    and procedures.
  • Huge ability to use basic office equipment.
  • Profound ability to follow through to ensure guest satisfaction.
  • Uncommon neat appearance.

    Professional Experience

    Excellence Hotels & Towers, Minneapolis, MN
    2002 - Present

    Gift Shop Supervisor
    • Research, purchase, price, display and sell gift shop merchandise.
    • Develop and implement plans for gift shop layout and fixtures.
    • Develop merchandise inventory plan and budget estimates for gift shop.
    • Develop merchandise selection criteria which supports the education, conservation, and entertainment mission of the hotel.
    • Develop pricing policies for merchandise.
    • Identify merchandise vendors and negotiate orders to establish and maintain inventory.
    • Establish record keeping systems, and maintain records and accounts for the gift shop.
    • Prepare reports as directed.
    • As lead-worker, train, supervise, and schedule work for gift shop staff, including volunteers and "Green Thumb" program employee(s), as directed.
    • Design and set up store displays that reflect the mission of the Hotel and support current marketing and educational programs.
    • Handle shipping and receiving of gift shop merchandise.
    • Attend local and regional gift shows to purchase merchandise.
    • Responsible for preparing daily cash receipts records; report cash and credit card deposits; reconcile general ledger for gift shop and Hotel user fee receipts.
    • Disburse gift shop revenue to specialized accounts, under direction.
    • Initiate and prepare purchase requisitions for merchandise and prepare request for payment of invoices.
    • Organize and maintain vendor files, conduct annual inventory, and compile statistical records.
    • Organize and develop computerized spreadsheets on daily, monthly, and yearly basis.

    Excellence Hotels & Towers, Minneapolis, MN
    2000 - 2002

    Gift Shop Sales Associate
    • Provided customer service by greeting guests, answering questions and assisting them in the selection of purchases and to finalize sales.
    • Responsible for maintaining merchandise, stock and displays.
    • Evaluated daily sales.
    • Assisted with periodic inventory and offered professional advice in selecting merchandise.
    • Opened and closed store, setting up and putting away displays as needed.
    • Arranged merchandise to promote sales.
    • Operated cash register, using computer inventory tracking system, and credit card machine.
    • Compiled daily balanced sales transaction reports and submitted them to the Accounting Manager, Markets, Sales and Services.
    • Responsible for helping to maintain a clean, tidy and well stocked shop.
    • Contributed to team effort by accomplishing related duties as needed.

    Education

    High School Diploma (2000)




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