AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Hotel Engineer
SUMMARY: Remarkably knowledgeable and resourceful Engineer with over six years experience in ensuring proper operations, maintenance, service and repair of hotels' physical plant to support goals of guest satisfaction, cost control and profitability; overseeing and participating in the hotels overall preventative maintenance program and ensuring that the quality and condition of all rooms and public space exceeds company and guest expectations.
Summary of Qualifications
Possess advanced knowledge of building management/engineering.
Considerable working knowledge of other major areas in the hotel and the skill to integrate and communicate that information.
Exceptional ability to analyze activities and information involving some original data manipulation or interpretation to arrive at logical conclusions.
Strong ability to provide information and associated services to hotel management and guests.
Remarkably detailed oriented.
Excellent oral and written skills.
Huge preventative maintenance experience.
Strong ability to multi-task, in order to meet guest and departmental needs.
Great ability to work efficiently in a team.
Complete understanding of the staffing levels necessary to maintain a property.
Strong technical skills in HVAC, electrical, mechanical, plumbing, carpentry, etc.
Uncommon ability to evaluate and select among alternative courses of action quickly and accurately.
Exceptional ability to work calmly and effectively in stressful, high-pressure situations.
Proven ability to handle problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Developed, recommended, and implemented department's budget capital expenditure plan, forecasts and objectives consistent with maintaining a first class property and management's expectations.
Developed and implemented a maintenance program and negotiated maintenance contracts for the hotel, the grounds and all of the equipment in compliance with corporate/franchise standards and local, state and national codes and regulations to ensure the safety, convenience and satisfaction of all guests, managers and employees to protect the asset and maintain the property in first class condition.
Developed and implemented all Emergency Programs; ensured all equipment was maintained, conducted inspections and drills, ensured compliance with all codes and regulations, trained all employees and maintained accurate records to ensure a safe environment which protected the asset, guests and employees.
Developed and implemented energy conservation programs for the property to minimize expenses.
Assisted in coordinating renovation bidding, defined the cost and scope of projects and assisted in overseeing the general contractor and subcontractors to ensure quality work is performed for minimal cost.
Education
Bachelor's Degree in Electrical Engineering University of New York (2000)