AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Home Restoration Service Supervisor
SUMMARY: Remarkably gifted Home Restoration Service Supervisor with great background supervising and coordinating activities of workers engaged in cleaning and restoring interiors of homes damaged by fire, smoke, and water.
Summary of Qualifications
More than six years experience.
Profound knowledge of fabrics.
Thorough knowledge of the maintenance and repair of machines and tools.
Exceptional knowledge of the principles and techniques of ensuring customer satisfaction.
Remarkable ability to exert maximum muscle force to lift, push, pull, and carry objects.
Great stamina and ability to exert self physically over long periods of time without getting winded or out of breath.
Immense ability to speedily use fingers and hand to firmly grip and manipulate objects.
Uncommon ability to perceive when something is wrong or is likely to go wrong.
Sound ability to communicate clearly orally and in writing with both customers and colleagues.
Professional Experience
Royale Home Improvement Company, Minneapolis 2002 - Present
Home Restoration Service Supervisor
Schedule work crews according to type and extent of interior damage to home.
Inventory, requisition, and issue supplies and equipment.
Train and supervise workers in methods of cleaning and restoring interiors of homes, including floors, walls, ceilings, carpet, upholstery, and draperies.
Inspect completed work and work in progress for conformance to standards.
Resolve workers' problems and refer matters to management.
Explain methods of restoration and attempt to persuade prospective customers to contract for services.
Royale Home Improvement Company, Minneapolis 2000 - 2002
Home Restoration Service Cleaner
Received work orders and schedules from supervisor.
Drove van equipped with floor-mounted or portable commercial carpet, upholstery, and interior cleaning machines, tools, and supplies to work site.
Cleaned carpet, upholstery, floors, walls, ceilings, draperies, windows, and room accessories to remove effects of smoke and water damage such as dirt, soot, stains, mildew, and excess water and moisture, using commercial cleaning machines mounted in van with extension hoses or portable cleaning machines and variety of work aids, such as vacuum cleaners, chemical cleaning solutions, ladders, drop cloths, sponges, buckets, mops, and brushes.
Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, upholstery, and air.
Verified moisture presence and removal with moisture sensor.
Sprayed or fogged carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants, using hand and power sprayers and electric foggers, applying knowledge of types of fabrics, dyes, and chemical sprays.
Inspected completed restoration to ensure conformance to standards.
Collected payments and discussed results of work with customers.
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