Hardware Store Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing

• Support and enforce effective execution of retail programs and strategies to achieve business standards and goals.
• Analyze store financial data and partner with team to take action to maximize revenues and control costs at or better than plan.
• Model effective leadership to gain commitment to district goals and training standards.
• Responsible for the selection and development of store personnel, aggressively recruiting high performing candidates.
• Accountable for store performance and through the store management team influences and direct the success of each located as defined by the P&L.
• Embrace and implement store merchandising and marketing programs to enhance and grow the business.
• Implement all company policies procedures and guidelines as they relate to store operation.
• Maintain an exemplary degree of professionalism in all situations.

• Assisted the Store Manager in directing the operation of a retail store to meet objectives of profitability.
• Hired, trained, coached employees to assure highest level of customer satisfaction within constraints of budgets.
• Suggested amount and type of advertising (timing, place, items, etc.).
• Handled record keeping requirements on a timely basis.
• Daily recorded and banked all receipts, reconciled with sales.
• Recorded and disposed all charge accounts.
• Performed corporate reporting as required.
• Maintained inventory at a level necessary to satisfy customer needs while minimizing investment in inventory costs.
• Tracked sales and inventory using QuickBooks software.
• Met customers - worked on sales floor personally whenever possible.
• Responsible for appearance, image and security of the store - inventory, merchandise, building, all record keeping, etc.

• Oversaw the daily retail operations, insured the highest standards of customer service, and directed those projects and responsibilities assigned and delegated by the Store Manager.
• Opened and closed the store.
• Responsible for safety and security, as assigned.
• Oversaw the tasks assigned and delegated to the various store members.
• Trained store personnel.
• Supervised in store personnel to insure optimum performance and customer service. Maintained inventory and performed general housekeeping duties.
• Participated and sometimes led the quarterly monthly store meetings.
• Oversaw inventory order placement.
• Oversaw inventory receiving and store stocking.
• Achieved sales and productivity goals as established by Store Manager, including keeping gross margin at acceptable level.
• Maintained working condition of store equipment and fixtures.
• Set positive example by following company procedures.
• Suggested rules and policy changes as deemed appropriate to Store Manager.
• Ensured that end caps, dump bins and feature displays were properly merchandised and maintained.
• Greeted and assisted customers on the sales floor.
• Resolved customer claims and complaints in a manner that was timely, courteous and discreet.

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