Gaming Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing

• More than six years experience.
• Great knowledge and training of all table games.
• Exceptional ability to deliver the highest level of customer service to guests, VIP's, and co-workers.
• Immense ability and flexibility to work at multiple casino sites.
• Proven ability to successfully complete tribal, state, and federal background investigation.
• Strong ability to obtain a Category A Tribal Gaming License and Minneapolis State Gambling Commission Class III Certification.
• Uncommon ability to work any shift assigned to include days, swing, grave, weekends, and holidays.
• Great manual and finger dexterity for the operation of a personal computer and routine paperwork.
• Profound stamina to stand and sit for extended lengths of time and strength to lift objects weighing up to 25 pounds on occasional basis.
• Solid ability to maintain extreme confidentiality, work independently and be proactive.
• Excellent organizational skills and attention to detail.
• Strong interpersonal skills with remarkable ability to produce results in a fast-paced, dynamic environment.

• Review operational expenses, budget estimates, betting accounts and collection reports for accuracy.
• Observe and supervise table game department to ensure that employees render prompt and courteous services to Casino customers.
• Assist in supervising all employees in the Table Game Department.
• Enforce all table game policies and procedures.
• Direct workers in compiling summary sheets for each game to show amount wagered and amount to be paid to winners.
• Prepare work schedules and assign work station.
• Resolve customer complaints regarding service.
• Explain, train all table game employees on departmental policies and procedures.
• Assist in deciding when to increase or decrease betting limits on any table game or modify the basic rules of any game.
• Settle customer disputes over rulings arising from any table game.
• Perform all computer functions necessary for the smooth operation of the department.
• Ensure the card inventory for the shift is accurate.
• Apply knowledge of dealing procedures including house rules so as to preserve the security and integrity of games.
• Notify Casino Management and Tribal Gaming Office of any irregularities noticed.

• Supervised gaming table activities.
• Supervised staff such as croupiers.
• Monitored cash given to cashiers and transactions of gaming tokens.
• Kept an eye open for aggressive behavior and settled disputes arising at gaming tables.
• Checked gaming equipment and made sure it was in good condition.
• Reported any missing or damaged equipment.

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