Flight Attendant Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing


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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Seek the Challenging Position of Flight Attendant

A highly talented Flight Attendant with huge experience in providing legendary Customer Service on board the aircraft by performing safety, passenger service, and cabin preparation duties.

Summary of Qualifications

  • More than five years experience.
  • Strong ability to work well with others as part of a team.
  • Excellent verbal communications and interpersonal skills.
  • Remarkable ability to attend four weeks of unpaid training.
  • Exceptional mental capacity to read documents, follow    instructions, learn and understand emergency and Company    procedures, rules and regulations.
  • Uncommon ability to comprehend and keep abreast of    information pertinent to the job such as special promotions    and new procedures
  • Successfully complete initial and recurrent training programs.
  • Immense ability to work under tight time constraints to assure    service on flights of short duration and quick turnaround of    flights and on-time departures.
  • Great ability to work well with the public on a constant basis    under stressful conditions.
  • Enviably well-groomed and neat appearance.
  • Strong physical ability to perform all job functions.
  • Profound ability to, while facing forward, walk and fit    comfortably down the aircraft aisle, fit quickly through the    overwing window exit, and to fit into a jumpseat harness    without modification, including closure without a seatbelt    extension
  • Ability to lift up to 50 pounds from floor to shoulder level.
  • Ability to work rotating shift work, and/or overtime and travel    on a constant basis.
  • Unquestionable ability to comply with Company attendance    standards described in labor agreements and/or established    guidelines.

    Professional Experience

    S & Y Air Line, Minneapolis, MN                   2002 - Present

    Flight Attendant
    • Conduct pre-flight cabin checks and receive prepared meals, beverages and equipment.
    • Check boarding passes and direct passengers to seats.
    • Advise passengers of safety regulations.
    • Distribute reading materials and serve meals and drinks.
    • Provide first aid treatment and assist sick passengers.
    • Anticipate and provide for the comfort of passengers needing special attention, including unaccompanied children, parents with infants, and people with disabilities, the elderly and non-English-speaking passengers.
    • Take action in the event of decompression, turbulence, mechanical malfunction, or unlawful acts by passengers.
    • Prepare for emergency landings and the evacuation of passengers.
    • Work in shifts which involve irregular hours; work weekends and public holidays.

    Global Call Centre Inc., Minneapolis, MN            2000 - 2002

    Customer Service Representative
    • Answered phones and responded to customer requests.
    • Sold product and placed customer orders in computer system.
    • Provided customers with product and service information.
    • Out sold products and services.
    • Transferred customer calls to appropriate staff.
    • Identified, researched, and resolved customer issues using the computer system.
    • Followed-up on customer inquires not immediately resolved.
    • Completed call logs and reports. Researched billing issues.
    • Researched misapplied payments.
    • Recognized, documented and alerted the supervisor of trends in customer calls.
    • Recommended process improvements.
    • Provided on-the-job training for new employees.
    • Generated customer thank you letters.
    • Performed other duties as assigned.

    Education

    Bachelor of Psychology, New York University, NY (1999)




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