AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
••••••••••••••••••••••••••••••
Objective: Seek the Position of Executive Housekeeper
SUMMARY: Exceptionally gifted and efficient Executive Housekeeper with huge background directing and controlling housekeeping operations and staff of the housekeeping department; co-ordinating between housekeeping crews to inspect assigned areas to ensure standards are met.
Summary of Qualifications
More than six years experience.
Strong ability to act as a role model in complying with organizational uniform code.
Exceptional knowledge and understanding of the use of color coding system.
In-depth knowledge of safe practice in the use of manual cleaning equipment.
Great knowledge of safe practice in the use of electrical cleaning equipment.
Profound knowledge and understanding of and the ability to fulfill cleaning tasks to the standards stipulated in the NHS US Cleaning Services Specification.
Remarkable ability to follow procedure to highlight areas where cleaning standards have not been met.
Uncommon ability to ensure standards for the disposal of household waste are met.
Strong ability to ensure safe practice in handling, segregation and disposal of healthcare and general waste.
Sound ability to identify work situations in which personal protective equipment is necessary.
Profound ability to perform correct disposal of personal protective equipment after use.
Strong knowledge of Health and Safety practices within the ward environment relating to self and others.
Professional Experience
Galaxy Hotels Inc., Minneapolis 2002 - Present
Executive Housekeeper
Establish standards and procedures for work of housekeeping staff, and plan work schedules to ensure adequate service.
Inspect and evaluate physical condition of establishment, and submit to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
Periodically inventory supplies and equipment.
Read trade journals to keep informed of new and improved cleaning methods, products, supplies, and equipment.
Organize and direct departmental training programs, resolve personnel problems, hire new employees, and evaluate employees performance and working relationship.
Maintain records and prepare periodic activity and personnel reports for review by management.
Coordinate activities with those of other departments.
Select and purchase new furnishings.
Evaluate records to forecast department personnel requirements, and to prepare budget.
Perform cleaning duties in cases of emergency or staff shortage.
Galaxy Hotel Inc., Rainbow County, Minneapolis 2000 - 2002
Housekeeper
Cleaned plumbing fixtures.
Collected and disposed of trash, recyclables and other wastes.
Moved, and assisted in moving, office furniture and equipment.
As directed, sprayed and fumigated for insects, such as bees, ants, etc.
Provided washrooms with soap, paper products and other necessary supplies.
Observed and reported unusual situations on property and grounds.
Cleaned sidewalks and performed manual labor in connection with lawn and garden maintenance; removed snow.
Operated buffers, wet/dry vacuums and floor scrubbing machines, carpet extractors and pressure washers (with proper orientation).
Washed and hung drapes, Venetian and vertical blinds; washed, dried and folded towels.
Collected, separated and disposed of recyclable materials.
Participated in setting up equipment in all hotel facilities; set up conference rooms in the configuration requested by groups.
Reported on safety issues and the need for maintenance repairs.
Changed incandescent and florescent lights.
Washed interior and exterior windows.
Cleaned and washed all industrial rubber matting.
Received and stocked supplies in appropriate areas.
Cleaned and maintained tools and equipment after use.