123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235
Objective: Seek the Position of Deli Manager
SUMMARY: Top notch Deli Manager with huge background in providing leadership in the Deli Department by supervising, directing and managing all associates activities, including their training; ordering product and supplies for the deli and implementing merchandising initiatives that promote sales while meeting customer requirements and maximizing profits.
Summary of Qualifications
Over eight years experience.
Exceptional ability to interpret the intent of a collective bargaining agreement.
Remarkable ability to read a profit & loss statement.
Proven ability to plan, organize, direct, and control.
Profound interpersonal and computer skills.
Strong analytical and decision-making skills.
Excellent ability to give attention to detail.
Exceptional ability to coach subordinates, delegate responsibility, and follow-up on subordinates' training progress.
Strong ability to manage a diversity of workforce, and to motivate team to achieve set goals.
Great ability to understand and adhere to the Collective Bargaining Agreement.
Manage inventories by tracking weekly reports, and ordering raw materials and supplies in order to meet customer requirements, maximize profits, drive sales, and reduce out of stock.
Schedule employees and delegate work assignments in accordance with the collective bargaining agreement when applicable, effectively utilizing employees and supplies to provide excellent customer service, and to maximize the store's profits.
Prepare, maintain, and track records concerning inventories and work processes to calculate gross monthly profit according to Company policy.
Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department.
Control department costs by monitoring and improving operations to increase profitability.
Direct, oversee, and evaluate training provided by a trainer to department employees in order to reduce turnover, promote efficiency, and control labor costs.
Maintain a safe and clean environment to ensure health and OSHA requirements are met.
Develop and maintain communication processes with other departments in order to develop marketing plans that help to meet the financial objectives of the store.
Analyze the Customer Satisfaction Index and Employee Satisfaction Index to identify areas needing improvement and develop processes and procedures to address those issues.
Maintain accurate department records to ensure documentation of activities is available.
Ensure that proper procedures are being followed so that store meets out-of-stock percentage goal.
Promote the continuous development of employees and identify candidates for Management Development Process.
Provide leadership that promotes and exemplifies a passion for food.
Perform other duties as required.
Labella Markets Inc., Minneapolis, MN 2000 - 2004
Supervised department staff members and monitored for customer service and day to day responsibilities.
Oversaw department in absence of department manager.
Assisted department manager with purchasing, receiving, stocking, rotation of product and inventory of department.
Assisted department manager with the receipt and inspection of incoming products for quality and accuracy.
Adhered to department's financial plan and budgets, worked to improve sales, profit, labor and inventory levels and expenses through sound business practices and quality management procedures.
Maintained cleanliness and organization of work station and surrounding areas.
Followed all guidelines and procedures outlined in department and health and safety manuals and as set by the Store Director.
Labella Markets Inc., Minneapolis, MN 1998 - 2000
Operated cash registers; handled cash by accepting money for sales of food.
Performed table sales by taking customer food orders and delivering food to customers out on the gaming floor.
Cleaned and restocked through out the shift.
Made coffee daily and cleaned coffeepots.
Prepared daily sandwiches, salads, and deserts.
Served daily entrιe in a presentable manner and in the proper portions.
Checked temperatures on a regular basis, of all required food items during the shift and entered into temperature logbook.
Kept up to date by writing and displaying the daily soup, sandwich and hot plate specials on the signboard.
Filled out logbooks; sandwich log, grill log, desert log, temperature log, including all waste logs daily during each shift.
Kept work areas clean, sanitized and organized; counters, shelves, cooler cases, walls, floors, etc.
Set up and tear down all equipment, meat slicer, hot plate area, soup wells, etc.
Washed dishes and kept dish areas clean during shift.
Education and Professional Training
Completed In-House Management Development Training Course