AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
••••••••••••••••••••••••••••••
Objective: Seek the Position of Cruise Line Reservationist
SUMMARY: Exceptionally talented Cruise Line Reservationist with over six years experience in handling all telephone inquiries and requests accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting cruise line services and ensuring maximum room revenues; as well as processing Internet reservations accurately and effectively.
Summary of Qualifications
Thorough knowledge of booking procedures and techniques for handling the sale of cruise and auxiliary product lines
Strong ability to identify documents required for travel.
Remarkable ability to demonstrate commission on sales of cruises.
Exceptional ability to understand overrides, fees, and service charges.
Great ability to understand markups on arrangements for groups or fixed-income transactions.
Profound ability to understand credits on contracts with customer reservations systems for making bookings through the computer.
In-depth ability to understand miscellaneous income from passport photographs; travel guides, luggage, travel accessories, and anything else the organization may provide.
Deep ability to define gross sales, net income, and profit.
Strong ability to identify the books and records maintained by travel agencys.
Exceptional ability to define and post journal, ledger, cash receipts, accounts receivable, and cash disbursements.
Profound ability to explain the purpose of a cash receipts journal and an accounts receivable journal.
Uncommon ability to define agency terms and travel vendors, product lines and commissions.
Email This Page!