AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Cruise Line Passenger Service Representative
SUMMARY: Exceptionally gifted Cruise Line Passenger Service Representative with great background in rendering variety of personal services to cruise line passengers requiring other than normal service, such as company officials, distinguished persons, foreign speaking passengers, invalids, and unaccompanied children.
Summary of Qualifications
Over six years experience.
Great ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Remarkable ability to write routine reports and correspondence.
Profound ability to speak clearly and effectively before employees, passengers, cruise line customers, and visitors.
Strong ability to speak Spanish and French.
Exceptional ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Strong ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Uncommon ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form.
In-depth ability to deal with a variety of abstract and concrete variables.
Issue and check tickets and travel documents handle money (i.e. cash, credit card, traveler's checks and foreign currency) and process cruise line travel vouchers.
Operate a computerized passenger ticket terminal.
Ensure that cabin seats or space is available on cruise and verify passenger count.
Check in baggage and direct passenger to designated area.
Respond to telephone inquiries.
Monitor hand-held baggage of passengers.
Provide information on cruise arrivals and departures.
Handle passengers requiring special assistance, such as disabled passengers, parents with infants, etc.
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