AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Cruise Director
SUMMARY: Top flight Cruise Director with huge background in coordinating all passenger activities both on board a vessel and off the vessel in ports; handling public relations for ships; managing shipboard accounting, administrative and clerical duties; and handling customs and immigration for vessels.
Summary of Qualifications
Over ten years experience.
Thorough knowledge of ships' safety procedures issued by ISM (International Safety Management) and security measures.
Profound ability to keep staff informed of appropriate behavior and conduct among their fellow crew and passengers.
Exceptional ability to organize schedules for staff, lecturers, speakers, special guest performers and on-staff entertainers for regular onboard programs.
Excellent public speaking and writing skills.
Exceptional confidence in working with large numbers of people.
Strong ability to keep cool in even the most trying circumstances.
Profound ability to use a computer for organizing reports and information for ship and corporate headquarter needs.
Strong self-assured and assertive personality with the ability to multi-task.
Professional Experience
Fun Travels Inc., Minneapolis, MN 2002 - Present
Cruise Director
Direct passenger services, from activity programs and public announcements to "welcome onboard" and disembarking information.
Serve as a conduit to passengers with problems, either by finding a way to fix them or sending them on to the appropriate department
Keep staff informed of appropriate behavior and conduct among their fellow crew and passengers.
Manage the ever-growing departments, keeping an eye over the conduct and performance of staff.
Organize schedules for a staff of lecturers, speakers, special guest performers and on-staff entertainers for regular onboard programs.
Attend VIP functions, private parties, such as the Cruise Critic onboard gatherings, and ship-organized events, such as past passenger and welcome aboard receptions.
Attend company meetings to learn about ideas and issues that must be presented in uniform (and inoffensive) ways in a much more politically correct method.
Attend various onboard courses covering issues of safety, harassment, hygiene and company wants in the presentation of their ships.
Fun Travels Inc., Minneapolis, MN 2000 - 2002
Assistant Cruise Director
Supported the Cruise Director with managing and supervising the "cruise staff."
Assisted with the routine passenger's activities and helped coordinate the evening's activities.
Dedicated a large amount of time socializing with guests and participated in shipboard activities.
Occasionally hosted evening shows and events.
Assisted the Social Host/Hostess with greeting the passengers as they come aboard and bid farewell as passengers disembark the ship.
Assisted the Cruise Director in all his/her responsibilities.
Fun Travels Inc., Minneapolis, MN 1998 - 2000
Social Host
Served as the mouthpiece for the ship.
Greeted passengers as they board and disembark.
Assisted shore excursions staff.
Gave port talks, arranged parties and dinners.
Acted as master of ceremonies at selected events and introduced the Captain to passengers at the Captain's Ball.
Assisted in the library.
Fun Travels Inc., Minneapolis, MN 1996 - 1998
Cruise Staff
Coordinated and participated in passenger activities such as: Bingo, Arts and Crafts, Masquerade, Horse Racing, Sport Activities.
Socialized with passengers to ensure they have a fun-filled cruise experience.
Directed guests to and from their cabins and answered any questions from them.
Assisted in compulsory life and safety precautions and staff introductions.
Coordinated the flow of passengers through reception lines at different events, passenger directions on/off vessel in various ports of call.
Coordinated tour counts and tour departures.
Assisted in the coordination of audio/visual equipment for shows.
Education
Associate Degree in Public Relations University of New York (1996)
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