AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Seek the Challenging Position of Computer Control Operator
A highly talented Computer Control Operator with huge background in performing a variety of computer operations; monitoring console control panel and making procedural and/or operational corrections as necessary to resolve operational problems.
Summary of Qualifications
More than eight years experience.
Thorough knowledge of computer system backup requirements and procedures.
Remarkable knowledge of computer input and output media.
Great ability to initialize and operate computer hardware and software systems.
Uncommon ability to utilize computer operating systems utilities.
Immense knowledge of computer job control procedures.
Exceptional ability to determine the nature of computer hardware and systems software problems, and to communicate technical guidance and information to users.
Profound ability to learn and support new systems and applications.
In-depth interpersonal skills.
Professional Experience
ASTEC ENGINEERING Inc., Tarrytown, NY 2003 - Present
Computer Control Operator
Operate and monitor mainframe and mid-range computer and peripheral equipment to include; printers, tape and disk drives.
Observe operation of equipment, control panels, error lights, verification printouts, error messages, and faulty output.
Research error messages and manipulate console to re-sequence job steps after a job is interrupted.
Monitor console control panel for faulty output or machine stoppage.
Make procedural and/or operational corrections as necessary.
Contact appropriate staff to resolve console control panel errors.
Determine source of computer problems (hardware, software, user access, etc.).
Advise staff on appropriate action.
Remove and distribute computer output.
Clear equipment at end of operating run and review schedule to determine next assignment.
Serve as liaison between staff and the technology department to resolve issues.
Provide recommendations on company technology purchases.
Document computer problems and resolutions for future reference.
Maintain confidentiality with regard to the information being processed, stored or accessed.
Perform other duties as assigned.
Enhance services and processes by creating computing policies and procedures, influencing the commitment of capital and expense funds, and committing staff resources.
ASTEC ENGINEERING Inc., Tarrytown, NY 1997 - 2003
Assistant Computer Control Operator
Cleared equipment at end of operating run and reviewed schedule to determine next assignment.
Entered commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
Loaded peripheral equipment with selected materials for operating runs, and oversaw loading of peripheral equipment by peripheral equipment operators.
Monitored the system for equipment failure or errors in performance.
Notified Computer Control Operator or computer maintenance technicians of equipment malfunctions.
Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
Recorded information such as computer operating time, problems that occurred, and actions taken.
Responded to program error messages by finding and correcting problems or terminating the program.
Retrieved, separated and sorted program output as needed, and sent data to specified users.
Typed command on keyboard to transfer encoded data from memory unit to magnetic tape and assisted in labeling, classifying, cataloging and maintaining tapes.
Education
University of New York, NY (1997) Bachelor's Degree in Computer Science
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