AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Community Association Manager
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SUMMARY:
Established track record with over 15 years of experience representing developers, lenders, condominium and homeowners' associations. Experience encompasses full responsibility for administrative and accounting functions, extensive recreation programs and building, maintenance and landscape programs.
Highly skilled in organizing resources and establishing priorities.
Great knowledge of contracting process and associated local, state, federal, and other regulations.
Excellent ability to analyze and interpret the needs of customers and offer appropriate solutions.
Ability to communicate effectively, both orally and in writing.
In-dept knowledge of property management principles, procedures, and standards, as applied to public facilities.
Remarkable ability to analyze and interpret financial data and prepare financial reports, statements and projections.
Excellent project planning skills.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Solid knowledge of real estate management principles and techniques.
Ability to develop bid specifications and evaluate bids from contractors.
Ability to develop bid specifications and evaluate bids from contractors.
Profound knowledge of all federal, state, and local codes and ordinances pertinent to facilities planning, design, construction, and maintenance.
Excellent ability to develop and maintain recordkeeping systems and procedures.
Ability to coordinate quality assurance programs in area of specialty.
Remarkable skill in the use of computers, preferably in a PC, Windows-based operating environment.
Knowledge of contract documents and specifications.
Professional Experience
Wildwood Association Inc., Minneapolis, MN 2000 - Present Assistant Community Manager
Responsible for Community's financial operations.
Collect, post and deposit all rental payments.
Collect unpaid rent; document collection efforts for lease file and notify In House Collections department of collections beyond 30 days.
Collect underpayments, NSF reimbursements, late/NSF fees and all other items to be changed to residents.
Enter resident charges into system in a timely manner.
Responsible for preparing and delivering all notices and process evictions on delinquent residents.
Responsible for Community's administrative operations.
Complete all daily, weekly and monthly financial and leasing reports.
Responsible for validation of all input including prospect, traffic, applications, leases, move-outs, deposits and closing reports.
Ensure that the community office is organized and runs smoothly as per company policies and procedures in the absence of the manager.
Prepare all lease related paperwork in an accurate and timely manner and follow established policy and procedures in the qualification, screening and acceptance of applicants for residency.
Respond to resident requests and work with residents to resolve resident concerns.
Lease apartments by showing the models and available units and implement leasing and marketing strategies.
Inspect grounds, models and leasing office daily for marketability and organize resident functions including parties and newsletters.
Tom Housing Inc., Minneapolis, MN 1994 - 2000 Property Manager
Oversaw the management of the facilities of the complex, to include the multiple-craft custodial and maintenance services provided by a range of outside contractors and vendors.
Oversaw activities of contractors, vendor personnel, and suppliers.
Monitored contracts for compliance and controls costs; monitored general expenditures of unit; and performed quality control inspections to ensure adherence to contract specifications and industry standards.
Solicited bids for maintenance contractors and construction projects, and participated in the selection of contractors.
Marketed facilities usage to tenants and others; coordinated and scheduled the use of facilities for meetings, classes, conferences, and other special events.
Solicited and identified potential tenants for the property; scheduled, met, and showed property to prospects.
Evaluated needs of prospects and referred for further negotiation, as appropriate.
Interacted with, coordinated, and served as liaison between architects and general contractors during new facilities construction and post-construction activities.
Performed quality control inspections to ensure adherence to contract specifications and industry standards.
Determined furniture, interior decoration, and signage needs of tenants, coordinated with vendors and contractors, and ensured appropriate and timely installation.
Assisted in facility and space usage planning; advised administration on the application of institutional policy, regulations, and standards relating to the management of physical resources.
Developed and implemented systems and processes to establish and maintain records for the operating unit.