Car Rental Reservationist Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing


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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Objective:   Seek the Position of Car Rental Reservationist

SUMMARY:   Exceptionally gifted Car Rental Reservationist with over six years experience in handling rental contract transactions, vehicle demonstrations, incoming calls from the general public, walk-ins, office and clerical duties.

Summary of Qualifications

  • Strong commitment to drive sales and provide excellent    customer service.
  • Exceptional hardworking team player.
  • Uncommon ability to excel in a fast paced environment.
  • Superior people development and communication skills.
  • Great ability to use computer applications: windows, general    office equipment, electronic mail, word processing software,    spreadsheet software, database software, and Internet    browser.

    Professional Experience

    Mendal Car Rentals Inc., Minneapolis, MN
    2002 - Present

    Car Rental Agent
    • Greet customers and provide world-class customer service.
    • Aggressively pursue reservation bookings.
    • Cross-sell appropriate add-ons to optimize travelers' vacation experience.
    • Research rental rates and locations and sell travel packages that best suit the customer.
    • Process rentals and returns.
    • Sell optional services.
    • Answer and receive telephone calls.
    • Resolve overdue rentals.
    • Respond to customers' questions and complaints.
    • Communicate with shuttle drivers for customer pick-ups.

    Mendal Car Rentals Inc., Minneapolis, MN
    2000 - 2002

    Customer Service Agent
    • Answered inquiries and provided information to customers,,
    • Explained the type and cost of services offered.
    • Arranged for billing for services.
    • Received payments, Issued receipts and other forms.
    • Received and logged complaints.
    • Investigated complaints..
    • Arranged for refunds and credits.
    • Received application forms.
    • Accessed and processed information.
    • Maintained records and statistics.

    Education

    High School Diploma (2000)




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