Bookstore Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing

• Over eight years experience in bookstore retail management.
• Great knowledge of bookstore retail operating principles, practices and procedures, including those of cashiering, budgeting and accounting, supervision, marketing/retailing, and inventory maintenance and control.
• Strong ability to effectively plan and organize retail operations to meet operational objectives in accordance with organizational goals.
• Uncommon ability to work effectively with diverse members and groups.
• Remarkable ability to perform consistently under the pressure of deadlines and other administrative demands.
• In-depth ability to work cooperatively with others.

• Plan, organize, direct and manage bookstore activities.
• Develop and implement bookstore operating procedures, and recommend appropriate related policies.
• Prepare and manage annual bookstore budgets.
• Plan and manage the maintenance of bookstore accounting records and processes.
• Develop and control operations in order to meet budget and service objectives.
• Hire, train, supervise, and evaluate assigned personnel; direct staff in cashiering/accounting functions and in ordering textbooks, tradebooks, supplies, and related merchandise; and provide staff development for bookstore staff.
• Supervise activities related to the used book program.
• Prepare and arrange for appropriate publicity and advertising.
• Create and maintain appropriate bookstore image.1
• Provide for the planning, supervision and maintenance of stock and inventory controls and levels.
• Coordinate bookstore activities with other components of the college.
• Serve as Business Services representative on district/college committees as required or assigned.
• Prepare a variety of reports and correspondence appropriate to assignment.
• Perform related duties as required or assigned.

• Assisted with planning, directing and coordinating sales, service and operational functions as directed by the Manager.
• Resolved clientele problems concerning textbooks, supplies, services, and billing as assigned by the Manager.
• Made budget recommendations.
• Conferred with Manager in formulating and implementing policies and procedures and evaluating existing policies.
• Attended and represented the Bookstore at regional and national meetings.
• Acted as Manager, Bookstore in their absence.

• Supervised receiving and unpacking of incoming orders, checking items against requisitions, invoices and other order forms.
• Operated all office equipment.
• Supervised bookstore staff.
• Performed planning, scheduling, organizing and directing work.
• Trained personnel and recommended applicants for employment and for discipline, termination or retention.
• Supervised pricing of trade books, merchandise and supplies as directed.
• Opened and closed bookstore.
• Developed and implemented procedures for receiving and storing books and other bookstore stock.
• Maintained textbook stock on the sales floor and overstock.
• Separated repurchased textbooks for sale to wholesalers from those to be resold within the the Center.
• Supervised cleaning, packing and shipping of items to vendors and buy-back books to wholesalers.
• Coordinated textbook buy-backs and checked all records of buy-backs.
• Responded to customer questions and complaints.

• Assisted customers to obtain textbooks, tradebooks and study guides.
• Recorded customer purchases on a point-of-sale computer cash register.
• Accepted payment by cash, check or charge card ensuring verification of proper identification according to established procedures.
• Placed merchandise and receipt in bag for customer.
• Cleaned and displayed merchandise.
• Restocked shelves and conducted periodic inventories of merchandise to be ordered.
• Maintained inventory records for all text and tradebooks.
• Edited and reconciled all purchase orders, receiving reports and invoices.
• Assisted in coding and pricing all bookstore merchandise.
• Interfaced with customers to handle customer complaints, returns, exchanges and book buybacks in accordance with established store policy.
• Advised customers of the status of books on order and assisted customers in obtaining new and used books from other sources.
• Monitored assigned area for customer shoplifting and notify immediate supervisor.
• Maintained assigned area in clean and orderly condition.
• Perform other related duties incidental to the work described herein.

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