AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Bookseller
SUMMARY: Top notch Bookseller with over five years experience with variety of customers, helping them locate what they are looking for, and offering advice on other products available.
Summary of Qualifications
Exceptionally eager and willing to learn new systems and skills.
Highly self-motivated and trustworthy.
Remarkable ability to work alone or as part of a team.
Strong love for books.
Strong customer skills
Uncommon ability to multi-task.
Excellent communication skills.
Great ability and confidence to deal with a wide range of people.
Excellent organizational and time management skills.
Immense ability to work under pressure.
Great familiarity with Microsoft Word and Excel for data entry purposes.
Professional Experience
Mint Publishing Inc., Minneapolis, MN 2000- Present
Bookseller
Deal with enquiries and identify customer needs.
Offer advice, where appropriate.
Undertake bibliographic work to identify and locate titles.
Sell to a variety of customers.
Handle payments - in many shops using electronic point of sale (EPOS) technology.
Set budgets.
Process customer orders.
Process book reservations.
Deal with mail order, email and web-based orders in certain businesses.
Process book deliveries and returns.
Stock-check books and, depending on the shop, other merchandise.
Buy from catalogues and publishers' representatives.
Create in-store and window displays.
Undertake general housekeeping, such as unpacking, stock replenishment and tidying.
Liaise with teaching and library staff on set texts in academic shops.
Liaise with other external account holders, for example schools, councils, and companies.
Review sales performance and meet sales targets.
Help with book events, including organizing talks, signing sessions and reading groups.
Education
Bachelor of Science Degree in Marketing University of New York (2000)
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