AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
••••••••••••••••••••••••••••••
Objective: Seek the Position of Auto Specialty Services Manager
SUMMARY: Exceptionally talented, skillful and result-oriented Auto Specialty Services Manager with huge background managing establishment engaged in automotive specialty services, such as engine tune-up, front-end alignment, and muffler installation.
Summary of Qualifications
Ten years experience.
Thorough knowledge of automotive systems including but not limited to steering, suspension, brakes, engines, transmissions, drive axles, fuel, cooling, electrical, and engine and body control systems.
Sound knowledge of the standard practices, methods, tools and equipment of the automotive mechanic trade.
Extensive knowledge of the occupational hazards and standard safety precautions of the automotive mechanic trade.
Sound knowledge of personal computer operation.
In-depth knowledge of the basic principles and techniques of supervision.
Profound skill in the use of tools and in operation of equipment, including computer diagnostic equipment, utilized in the automotive technician trade.
Solid skill in the diagnosis and repair of major defects in motor equipment.
Exceptional ability to create work orders and enter data in company management computer system.
Remarkable ability to read English effectively.
Immense ability to communicate in English clearly and concisely, both orally and in writing.
Exceptional ability to assign, direct and supervise the work of others.
Professional Experience
Galaxy Auto Shop Inc., Minneapolis 2002 - Present
Auto Specialty Services Manager
Direct and coordinate, through subordinate personnel, activities of workers engaged in diagnosing and repairing automobile malfunctions.
Monitor operations to ensure that services rendered conform to company policy and standards.
Coordinate activities of staff personnel conducting research and testing program on automotive equipment considered for acquisition for such factors as operational performance, operational and maintenance costs, safety of operation, and compliance with environmental laws and regulations.
Reviews and submits staff proposals for modifications to vendor or manufacturer.
Direct procurement of all types of company-owned- and-operated automotive equipment, and materials, supplies, and parts required to maintain automotive equipment, garages, and storage facilities.
Coordinate automotive repair and maintenance services to obtain maximum utilization of automotive equipment and prevent operational delays in other departments.
Resolve customer complaints.
Review operational expenses and collection reports for accuracy.
Authorize acquisition of tools, equipment, and parts.
Hire, discharge, and assist in training workers.
Contact advertising media to publicize services.
Galaxy Auto Shop Inc., Minneapolis 2000 - 2002
Auto Specialty Services Supervisor
Performed extensive diagnosis and repair of automotive electrical systems including starting, charging, ignition, lighting, electrical accessories and electronic body control systems.
Performed extensive diagnosis and repair of automotive fuel systems including fuel lines, pumps, tanks, injection systems and electronic controls.
Diagnosed and repaired vehicle frame defects.
Replaced vehicles frames and sub frame assemblies.
Diagnosed and repaired automotive exhaust systems.
Performed extensive automotive body component replacement including replacement of bumpers, fenders, doors, interior components, door latches and handles, door glass, window regulators, mirrors, trim, etc.
Performed adjustments to automotive body parts to ensure proper alignment and operation.
Supervised the work of Automotive Technicians and Service Assistants.
Requisitioned repair parts and servicing materials, and shipped equipment to headquarters.
Maintained various related records and files.
Performed inventory control, dispatched work, wrote service orders, ordered replacement parts, etc.
Designed and developed emergency warning systems and installed emergency warning equipment and other Patrol vehicle equipment.
Supervised shop maintenance and clean-up duties as needed.
Performed other related duties as assigned.
Galaxy Auto Shop Inc., Minneapolis 1997 - 2000
Auto Specialty Technician
Examined vehicles, compiled estimates of repair costs, and secured customers' approval to perform repairs.
Repaired, overhauled, and adjusted automobile brake systems.
Used electronic test equipment to locate and correct malfunctions in fuel, ignition, and emissions control systems.
Repaired and replaced defective balljoint suspensions, brakeshoes, and wheelbearings.
Inspected and tested new vehicles for damage, then recorded findings so that necessary repairs could be made.
Tested electronic computer components in automobiles to ensure that they were working properly.
Tuned automobile engines to ensure proper and efficient functioning.
Installed and repaired air conditioners, and service components such as compressors, condensers, and controls.
Repaired, replaced, and adjusted defective carburetor parts and gasoline filters.
Removed and replaced defective mufflers and tailpipes.