AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Airline Ticketing Agent
SUMMARY: Highly gifted Airline sales Agent with huge background in making and confirming reservations for passengers and selling tickets for airlines; checking baggage and directing passengers to designated areas.
Summary of Qualifications
Over seven years experience.
Exceptional knowledge and ability to deal with the public and people from various backgrounds.
Great verbal and listening communication skills.
Excellent computational and basic computer skills.
Excellent speaking voice and well-groomed and friendly appearance.
Profound ability to remain tactful and courteous in stressful situations.
Exceptional ability to follow clear rules and organized methods.
Strong problem-solving skills.
Strong aptitude for making sales.
Fluency in Spanish and French together with English.
Professional Experience
Flight 7 Airline Inc., Dubai 2002 - Present
AirlineTicket Agent
Examine passenger ticket or pass to direct passenger to specified area for loading.
Plan route and computes ticket cost, using schedules, rate books, and computer.
Read coded data on tickets to ascertain destination, mark tickets, and assign boarding pass.
Assist passengers requiring special assistance to board or depart conveyance.
Sell travel insurance.
Announce arrival and departure information, using public-address system.
Sell and assemble tickets for transmittal or mailing to customers.
Answer inquiries made to travel agencies or transportation firms.
Check baggage and direct passenger to designated location for loading.
Maxx Inc., Minneapolis, MN 1998 - 2002
Ticketing Officer
Obtained air tickets for the employees / Employers and their families.
Arranged hotel reservation for guests, employees and employers.
Raised LPO as per the tickets booked on day to day basis.
Cross checked the invoices given the traveling agent before it was send to the accounts department.
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