AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Objective: Seek the Position of Agricultural and Food Scientist
SUMMARY: Superbly gifted Air Cargo Agent with huge background in expediting the movement of incoming and outgoing cargo and freight shipments in airline; taking orders from customers and arranging pickup of freight and cargo for delivery to loading platform; preparing and examining bills of lading to determine shipping charges and tariffs.
Summary of Qualifications
Over seven years experience.
Thorough knowledge of principles and methods for moving people or goods by air, including the relative costs and benefits.
Strong knowledge of principles and processes of giving top class customer and personal service.
Excellent communication skill, both written and spoken; and strong knowledge of English.
Strong ability to understand written sentences and paragraphs in work related documents.
Immense time management skill.
Professional Experience
Fry High Agency Inc., Minneapolis, MN 2002 - Present
Air Cargo Agent
Negotiate and arrange transport of goods with freight companies.
Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
Advise clients on transportation and payment methods.
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents.
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
Estimate freight or postal rates, and record shipment costs and weights.
Enter shipping information into a computer by hand or by using a hand-held scanner that reads bar codes on goods.
Retrieve stored items and trace lost shipments as necessary.
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
Skyview Movers Inc., Minneapolis, MN 1998 - 2002
Cargo Agent (Air Transport)
Routed inbound and outbound air freight shipments to their destinations.
Took telephone orders from customers and arranged for pickup of freight and delivery to loading platform.
Assembled cargo according to destination.
Weighed items and determined cost, using rate book.
Itemized charges, prepared freight bills, accepted payments and issued refunds.
Prepared manifest to accompany shipments.
Notified shippers of delays in departure of shipment.
Unloaded inbound freight and notified consignees on arrival of shipments and arranged for delivery to consignees.
Forced conditioned air into interior of plane for passenger comfort prior to departure, using mobile aircraft-air-conditioning-unit.