AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
Objective: Seek Administrative Services Managers Position in a Major Educational Institution
A seasoned General Administration Manager with profound experience at directing administrative management activities
Summary of Qualifications
Over twelve years of administrative management experience.
Proven ability to develop administrative and clerical procedures.
Expert in business and management principles.
Uncommon ability to create principles and processes for providing customer and personal services.
Remarkable ability to establish principles and procedures for personnel management.
Superb communication skills, both written and spoken.
High degree of legal and political knowledge.
Deep understanding and application of arithmetic, algebra, geometry, calculus, and statistics.
Professional Experience
OHIO CENTRAL COMMUNITY COLLEGE 2000 Present
General Administration Manager II
Oversee construction and renovation of projects to improve efficiency, as well as ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
Acquire, distribute and store supplies.
Set achievable goals and deadlines.
Hire result oriented and high performing clerical and administrative personnel.
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Analyze internal processes and recommend and implement procedural changes to improve operations.
Direct and coordinate the supportive services department.
Monitor facility to ensure that it remains safe, secure and well maintained.
Plan, administer and control budgets for contracts, equipment and supplies.
BOWIE STATE UNIVERSITY 1997-2000 General Administration Manager I
Performed overall management of administrative functions.
Coordinated administrative policy development, interpretation, and implementation.
Managed supervisors and professional staff for efficient and effective performance.
Achieved over 30% reduction in equipment maintenance cost annually.
Directed and oversaw programmatic policies, legislative and operations to include strategic planning, economic development, and service delivery.
Evaluated financial and human resource management activities to ensure compliance with state and federal laws, rules and regulations.
Consulted frequently with others both internally and externally on matters related to administrative/business management activities.
NEW YORK UNIVERSITY 1994 1997 Administrative Support Assistance
Scheduled weekly meetings, managed executives' calendars, met with clients, and handled business and administrative details perfectly.
Distributed correspondence and responded to inquiries daily.
Relied upon for making traveling arrangements, preparing expense reports, and maintaining office supplies.
Developed and maintained a records management system, which included classifying and coding electronic and hardcopy files.
Received recognition, award and promotion for training staff members in computer applications and troubleshoot hardware and software problems.
Performed excellent basic bookkeeping duties such as accounts payable and receivable and the reconciliation of accounts.
Assisted the General Administration Manager with a variety of administrative duties, such as budget preparation, documentation, employee hiring, and creating effective administrative procedures.
Education
Certified Facility Manager (CFM), 2002
New York University MBA in Operations Management, 1998
New York University B.A. in Business Administration, 1996
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