AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
••••••••••••••••••••••••••••••
Objective: Seek the Position of Adjudicator
SUMMARY: Highly talented Adjudicator with strong background in interviewing clients and reviewing client employment records to provide for the disbursement of unemployment insurance benefits to eligible clients; investigating and reviewing client's employment history, contacts employer, union officials and other state agencies to assist in determining eligibility and making determination to authorize or disallow benefits; providing central office staff with information and assisting in claims determinations appeals and labor dispute cases.
Summary of Qualifications
Over twelve years experience.
Strong knowledge of interviewing practices and procedures.
Extensive knowledge of client rights.
Sound working knowledge of those provisions of the Minneapolis Unemployment Insurance Act impacting on the area of responsibility.
Deep working knowledge of available information resources.
Exceptional ability to effectively communicate with employers and clients to provide for the exchange of information necessary to the allocation of employment insurance funds.
Uncommon ability to effectively organize and analyze pertinent information to provide for the determination of appropriate claimant benefits.
Strong ability to write clearly and concisely to record benefit determinations.
Exceptional written and spoken knowledge of the English language, and sound ability to speak and write French fluently.
Professional Experience
Minneapolis Central Management Services, Minneapolis, MN 1998 - Present
Unemployment Insurance Adjudicator
Review special and contested claims to determine client's eligibility for initial and continued claims; utilize precedent decisions, appropriate provisions of the Minneapolis Unemployment Insurance Act, individual case information and information on labor market conditions to assist in making proper determinations.
Contact client's past employer, labor unions, the Minneapolis State Employment Service, and businesses or agencies with which the client has sought work to obtain and/or verify information provided on client forms; periodically meet with client during duration of benefit payments to reaffirm or assess clients continued eligibility.
Research case files for precedents, review sections of the Minneapolis Unemployment Insurance Act which may have a bearing on the determination of eligibility, and study administrative guidelines to be able to provide an accurate and complete basis for decisions made.
Meet with clients, employers, labor union officials and representatives of other state agencies to secure information regarding client obligations and eligibility for benefits; periodically meet with client during duration of benefit payments to reaffirm or assess client's continued eligibility.
Provide client with explanation regarding final disposition of claim, explain procedures for appeal in cases where decision is unsatisfactory to client or where benefits are terminated; on request, assist client and/or employer in filing appeals.
Bureau of Human Resources, Minneapolis, MN 1994 - 1998
Disability Claim Adjudicator
Collected, reviewed, examined, and analyzed medical, psychiatric, and vocational evidence to determine eligibility for Social Security disability benefits.
Contacted and interviewed claimants and physicians to obtain medical and vocational evidence.
Authorized and arranged for consultative medical and psychological examinations.
Prepared detailed decisional documents including personalized explanations of denied claims.
Evaluated economic, vocational, and social variables in order to specify certain jobs denied claimants can perform.
Responded to advocates to explain and defend decisions and actions.
Operated computers including intelligent workstations in local area networks in order to produce appropriate case documents.
Conducted quality assurance, mentors, and provided training to examiners; and conducted related special projects in order to provide administrative support and assistance to division management.
Education and Professional Training
Bachelor Degree in Industrial Relations, New York University, NY (1994)
Email This Page!