Memorandum
TO:
FROM:
DATE:
SUBJECT: Scheduling and Confirmation of Communication Skills Workshop
You have been selected to attend the Communication Skills Workshop, February 7-11, at Houston headquarters offices, conference room C-123. Please call to confirm your reservation by February 1. If I do not hear from you, I will assume you have had a change of plans since your supervisor nominated you, and I will assign another employee to the workshop in your place.
So the program can be tailored to meet your individual needs, please bring with you at least three writing samples. You will critique and rework these in class. Additionally, you will need to read the enclosed booklet and prepare a case study from your on-the-job experience; complete instructions for the case study are given in the booklet. Please do not attend the class unless you have completed this pre-workshop assignment.
This workshop focuses on both oral and written communication skills, both of which you will have opportunity to practice during the week. Objectives include the following:
• Identify barriers to effective communication and examine causes
• Assess personal attitudes toward supervisory communication skills
• Explore feedback—what it is, what it is not, how to give and receive it
• Improve clarity of written materials
• Condense length of written materials
• Develop organizational techniques for both verbal and written communications
The workshop will meet Monday through Friday from 8:00 a.m. to 5:00 p.m. You must attend all five sessions to receive training credit.
Feel free to call our staff instructor, Margaret Anderson (ext. 3999), with questions regarding your preparation, her workshop objectives and methods, or scheduling arrangements. Ms. Anderson has been presenting this course for the past six years; evaluations from participants continue to rate the course “excellent.”
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