Responding to Thank Yous
Guidelines and Alternate Phrases
Express your thanks for the reader’s thoughtfulness in letting you know your employee’s or your own efforts were appreciated.
Mention the pleasure the thank-you note gave you.
I highly respect your expertise and opinion, so you can imagine my delight over your letter.
It’s so nice to hear our employees really do go the extra mile as we encourage them so often.
Your letter made my day.
What a way to start the day—a warm, complimentary letter from a valued customer. Thank you so much for letting us know how you feel.
Thank you so much for writing. We’ve taken your comments to heart.
Tell the reader you have passed on the good comments to the other people involved.
Be sincere.
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