Offering Referrals
Guidelines and Alternate Phrases
Mention the referral immediately, stating why you yourself can no longer provide the service or product.
We are no longer in the hardware business, but I would like to refer you to another organization that excels in this area...
May I offer a suggestion for your next drilling job? I want to let you know of ...
We no longer carry the Nexus product line you mentioned in your recent order, but we are pleased to refer you to Belton, Inc., who recently became a Nexus distributor in an exclusive arrangement.
I would like to make you aware of a new firm in your locale that offers janitorial services much superior to what you or I have had to settle for in the past.
Thank you for thinking of us with your recent order for plumbing supplies and fixtures, but we no longer sell those products. We suggest that you contact Wilson, Inc., for the custom work you described in your letter.
We no longer provide such services, but we can highly recommend....
Because he is eager to meet you I gave him your phone number and suggested he call you about your specific needs at Harwell.
Elaborate on the referral specifically. Outline the possible benefits to your reader.
State your expectation that the referral will be of mutual benefit. Inject an enthusiastic tone.
I think you two will enjoy working together.
I think you値l find Mary a delightful person to work with.
We think you値l be pleased with the quality of work Gemco produces.
Gemco performs to the highest expectations; I don稚 think you値l be disappointed in any project they tackle for you.
Gemco has a reputation to be envied in the industry; I think you値l be very satisfied with the results on any project you undertake together.
The results on any Gemco project should be exceptional.
We think your organizations rank with the best in the industry; you should complement each other.
If you do decide to give them a call, I think you値l be very pleased with the way they値l work with you.
I think you値l be more than pleased with any project you decide to undertake with them.
We have the highest regard for both of your organizations; any working relationship between you should be mutually satisfying.
I hope this works out well for you.
Perhaps this is just the company you need to get the project underway.
Let痴 hope you both find a discussion profitable.
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