[Subordinate has requested approval to install new control title-policy procedures.]
Memorandum
TO:
FROM:
DATE:
SUBJECT: Programming of New Procedures to Control Title Policies
In reviewing your memo of June 22, I noted that Mike Francis is attempting to install a procedure to control title policies by February 19—. I’m very concerned that we don’t have people who are checking on people who are checking on people. I prefer offices where one person performs and controls all functions. Such autonomy creates variety on the job and helps fix responsibility for outstanding achievement.
I have asked Mic Lakeland to make a study of all policies being sent to Pittsburgh and to decide which of these might be eliminated. Other of our branch offices such as Atlanta, Dowdent, and even our competitors (First American of Oregon) have cut overhead by eliminating such unnecessary distributions and checks. Also, as stated in paragraph six of your memo, we already have procedures to handle reinsurance on anything in excess of $5 million. We also have procedures to get approval for policies written for less than that.
I believe losses are going to come more from failure to follow existing procedures, such as paying off previous liens, than from issuing policies over $5 million without the reinsurance. Therefore, I do not think programming new control procedures would be appropriate or cost-effective at this time.
I do appreciate your attention to detail, however; if we do have branches that are not following these already-written instructions, please point that out to me.
Join me in cutting out some of the paperwork. Thanks.
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