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Dear Mr. Sanchez:
Thank you for contacting us once again about your information service, Direct Communications. We recognize the quality improvements and cost reductions your organization has achieved over the past few years within many companies around the nation.
After reevaluating your material, we still believe the content is “nice to know” but have difficulty in measuring its value to our organization in light of our production cost of the series. Most of the information has become available to us through other channels.
We know, too, obviously you have some costs in offering the information to us even on a complimentary basis; at the least, the coordination of new issues takes your valuable time. Therefore, our decision to no longer accept, produce, and distribute this information will probably afford you opportunity to apply your efforts to companies that can and will schedule workshops based on your series.
You have our very best wishes with the series. We hope your complimentary arrangement leads to many profitable training sessions in organizations with a budget larger than ours.
Sincerely,
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