Resolving Conflicts and Negotiating with Others

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Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Importence Level Title
 96% 
 93% 
Arbitrators, Mediators, and Conciliators
 93% 
 89% 
Sheriffs and Deputy Sheriffs
 92% 
 83% 
First-Line Supervisors/Managers of Correctional Officers
 90% 
 83% 
Clergy
 88% 
 87% 
Police Patrol Officers
 88% 
 79% 
Mental Health Counselors
 87% 
 67% 
Reservation and Transportation Ticket Agents and Travel Clerks
 87% 
 75% 
Gaming Managers
 86% 
 83% 
Equal Opportunity Representatives and Officers
 85% 
 87% 
Chief Executives
 85% 
 81% 
First-Line Supervisors/Managers of Police and Detectives
 85% 
 70% 
Gaming Supervisors
 85% 
 79% 
Probation Officers and Correctional Treatment Specialists
 85% 
 71% 
Social and Human Service Assistants
 84% 
 79% 
Education Administrators, Elementary and Secondary School
 83% 
 75% 
Forest Fire Inspectors and Prevention Specialists
 83% 
 55% 
Hotel, Motel, and Resort Desk Clerks
 83% 
 86% 
Human Resources Managers
 83% 
 67% 
Government Property Inspectors and Investigators
 83% 
 76% 
Medical and Health Services Managers
 82% 
 73% 
First-Line Supervisors/Managers of Transportation and Material-Moving Machine and Vehicle Operators
 82% 
 80% 
Coaches and Scouts
 82% 
 78% 
Police, Fire, and Ambulance Dispatchers
 81% 
 80% 
Lawyers
 81% 
 80% 
Agents and Business Managers of Artists, Performers, and Athletes
 81% 
 83% 
Counseling Psychologists
 81% 
 76% 
Marriage and Family Therapists
 80% 
 70% 
Correctional Officers and Jailers
 80% 
 77% 
Education Administrators, Preschool and Child Care Center/Program
 80% 
 77% 
Range Managers




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