Transportation Managers

Plan, direct, and coordinate the transportation operations within an organization or the activities of organizations that provide transportation services.

tasks jobzones knowledge skills abilities work_activities work_context interests work_styles work_values

Tasks

• Direct procurement processes including equipment research and testing, vendor contracts, and requisitions approval.

• Provide administrative and technical assistance to those receiving transportation-related grants.

• Participate in union contract negotiations and settlements of grievances.

• Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement and computer use.

• Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.

• Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services of operations department.

• Set operations policies and standards, including determination of safety procedures for the handling of dangerous goods.

• Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.

• Supervise workers assigning tariff classifications and preparing billing.

• Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, and government regulations.

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Job Zone

• Name: Job Zone Three: Medium Preparation Needed

• Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

• Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.

• Job training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.

• Examples: These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents.

• Svp range: (6.0 to < 7.0)

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Knowledge

Browse Knowledge

• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Clerical
  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Transportation
  Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

• Administration and Management
  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Mathematics
  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• Computers and Electronics
  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

• Psychology
  Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

• Production and Processing
  Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Sales and Marketing
  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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Skills

Browse Skills

• Coordination
  Adjusting actions in relation to others' actions.

• Time Management
  Managing one's own time and the time of others.

• Monitoring
  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Reading Comprehension
  Understanding written sentences and paragraphs in work related documents.

• Active Learning
  Understanding the implications of new information for both current and future problem-solving and decision-making.

• Writing
  Communicating effectively in writing as appropriate for the needs of the audience.

• Negotiation
  Bringing others together and trying to reconcile differences.

• Instructing
  Teaching others how to do something.

• Mathematics
  Using mathematics to solve problems.

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Abilities

Browse Abilities

• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression
  The ability to communicate information and ideas in speaking so others will understand.

• Problem Sensitivity
  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Written Comprehension
  The ability to read and understand information and ideas presented in writing.

• Deductive Reasoning
  The ability to apply general rules to specific problems to produce answers that make sense.

• Written Expression
  The ability to communicate information and ideas in writing so others will understand.

• Speech Recognition
  The ability to identify and understand the speech of another person.

• Inductive Reasoning
  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Speech Clarity
  The ability to speak clearly so others can understand you.

• Mathematical Reasoning
  The ability to choose the right mathematical methods or formulas to solve a problem.

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Work Activities

Browse Work Activities

• Making Decisions and Solving Problems
  Analyzing information and evaluating results to choose the best solution and solve problems.

• Communicating with Persons Outside Organization
  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

• Documenting/Recording Information
  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

• Judging the Qualities of Things, Services, or People
  Assessing the value, importance, or quality of things or people.

• Provide Consultation and Advice to Others
  Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

• Updating and Using Relevant Knowledge
  Keeping up-to-date technically and applying new knowledge to your job.

• Resolving Conflicts and Negotiating with Others
  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Getting Information
  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Evaluating Information to Determine Compliance with Standards
  Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Communicating with Supervisors, Peers, or Subordinates
  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Work Context

• Telephone
  How often do you have telephone conversations in this job?

• Indoors, Environmentally Controlled
  How often does this job require working indoors in environmentally controlled conditions?

• Face-to-Face Discussions
  How often do you have to have face-to-face discussions with individuals or teams in this job?

• Contact With Others
  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

• Structured versus Unstructured Work
  To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

• Freedom to Make Decisions
  How much decision making freedom, without supervision, does the job offer?

• Work With Work Group or Team
  How important is it to work with others in a group or team in this job?

• Frequency of Decision Making
  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

• Deal With External Customers
  How important is it to work with external customers or the public in this job?

• Time Pressure
  How often does this job require the worker to meet strict deadlines?

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Interests

Browse Interests

• Enterprising
  Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

• Conventional
  Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

• Realistic
  Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

• Social
  Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

• Investigative
  Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

• Artistic
  Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

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Work Styles

• Dependability
  Job requires being reliable, responsible, and dependable, and fulfilling obligations.

• Cooperation
  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

• Self Control
  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

• Concern for Others
  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

• Attention to Detail
  Job requires being careful about detail and thorough in completing work tasks.

• Stress Tolerance
  Job requires accepting criticism and dealing calmly and effectively with high stress situations.

• Integrity
  Job requires being honest and ethical.

• Leadership
  Job requires a willingness to lead, take charge, and offer opinions and direction.

• Social Orientation
  Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

• Independence
  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

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Work Values

Browse Work Values

• Autonomy
  Workers on this job plan their work with little supervision.

• Authority
  Workers on this job give directions and instructions to others.

• Ability Utilization
  Workers on this job make use of their individual abilities.

• Activity
  Workers on this job are busy all the time.

• Security
  Workers on this job have steady employment.

• Company Policies and Practices
  Workers on this job are treated fairly by the company.

• Independence-Mean Extent
  Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Achievement-Mean Extent
  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Working Conditions
  Workers on this job have good working conditions.

• Supervision, Human Relations
  Workers on this job have supervisors who back up their workers with management.

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