Railroad Conductors and Yardmasters

Conductors coordinate activities of train crew on passenger or freight train. Coordinate activities of switch-engine crew within yard of railroad, industrial plant, or similar location. Yardmasters coordinate activities of workers engaged in railroad traffic operations, such as the makeup or breakup of trains, yard switching, and review train schedules and switching orders.

tasks jobzones knowledge skills abilities work_activities work_context interests work_styles work_values

Tasks

• Instruct workers to regulate air-conditioning, lighting, and heating in passenger cars in order to ensure passengers' comfort.

• Verify accuracy of timekeeping instruments with engineers to ensure trains depart on time.

• Collect tickets, fares, or passes from passengers.

• Inspect freight cars for compliance with sealing procedures, and record car numbers and seal numbers.

• Confirm routes and destination information for freight cars.

• Record departure and arrival times, messages, tickets and revenue collected, and passenger accommodations and destinations.

• Document and prepare reports of accidents, unscheduled stops, or delays.

• Observe yard traffic to determine tracks available to accommodate inbound and outbound traffic.

• Supervise workers in the inspection and maintenance of mechanical equipment in order to ensure efficient and safe train operation.

• Inspect each car periodically during runs.

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Job Zone

• Name: Job Zone Two: Some Preparation Needed

• Experience: Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a teller might benefit from experience working directly with the public, but an inexperienced person could still learn to be a teller with little difficulty.

• Education: These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.

• Job training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

• Examples: These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, pharmacy technicians, salespersons (retail), and tellers.

• Svp range: (4.0 to < 6.0)

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Knowledge

Browse Knowledge

• Transportation
  Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

• Public Safety and Security
  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Mechanical
  Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

• Clerical
  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Administration and Management
  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Education and Training
  Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• Law and Government
  Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

• Computers and Electronics
  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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Skills

Browse Skills

• Coordination
  Adjusting actions in relation to others' actions.

• Reading Comprehension
  Understanding written sentences and paragraphs in work related documents.

• Operation and Control
  Controlling operations of equipment or systems.

• Active Listening
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Instructing
  Teaching others how to do something.

• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Speaking
  Talking to others to convey information effectively.

• Active Learning
  Understanding the implications of new information for both current and future problem-solving and decision-making.

• Writing
  Communicating effectively in writing as appropriate for the needs of the audience.

• Time Management
  Managing one's own time and the time of others.

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Abilities

Browse Abilities

• Oral Expression
  The ability to communicate information and ideas in speaking so others will understand.

• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Far Vision
  The ability to see details at a distance.

• Auditory Attention
  The ability to focus on a single source of sound in the presence of other distracting sounds.

• Reaction Time
  The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

• Near Vision
  The ability to see details at close range (within a few feet of the observer).

• Problem Sensitivity
  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Deductive Reasoning
  The ability to apply general rules to specific problems to produce answers that make sense.

• Information Ordering
  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

• Response Orientation
  The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

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Work Activities

Browse Work Activities

• Getting Information
  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Monitor Processes, Materials, or Surroundings
  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

• Handling and Moving Objects
  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

• Communicating with Supervisors, Peers, or Subordinates
  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Identifying Objects, Actions, and Events
  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

• Evaluating Information to Determine Compliance with Standards
  Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Organizing, Planning, and Prioritizing Work
  Developing specific goals and plans to prioritize, organize, and accomplish your work.

• Establishing and Maintaining Interpersonal Relationships
  Developing constructive and cooperative working relationships with others, and maintaining them over time.

• Performing General Physical Activities
  Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

• Controlling Machines and Processes
  Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

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Work Context

• Face-to-Face Discussions
  How often do you have to have face-to-face discussions with individuals or teams in this job?

• Telephone
  How often do you have telephone conversations in this job?

• Contact With Others
  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

• Impact of Decisions on Co-workers or Company Results
  How do the decisions an employee makes impact the results of co-workers, clients or the company?

• Work With Work Group or Team
  How important is it to work with others in a group or team in this job?

• Consequence of Error
  How serious would the result usually be if the worker made a mistake that was not readily correctable?

• Frequency of Decision Making
  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

• Sounds, Noise Levels Are Distracting or Uncomfortable
  How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

• Outdoors, Exposed to Weather
  How often does this job require working outdoors, exposed to all weather conditions?

• Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?

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Interests

Browse Interests

• Realistic
  Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

• Enterprising
  Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

• Conventional
  Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

• Social
  Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

• Investigative
  Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

• Artistic
  Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

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Work Styles

• Dependability
  Job requires being reliable, responsible, and dependable, and fulfilling obligations.

• Attention to Detail
  Job requires being careful about detail and thorough in completing work tasks.

• Stress Tolerance
  Job requires accepting criticism and dealing calmly and effectively with high stress situations.

• Cooperation
  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

• Self Control
  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

• Integrity
  Job requires being honest and ethical.

• Adaptability/Flexibility
  Job requires being open to change (positive or negative) and to considerable variety in the workplace.

• Independence
  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

• Initiative
  Job requires a willingness to take on responsibilities and challenges.

• Analytical Thinking
  Job requires analyzing information and using logic to address work-related issues and problems.

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Work Values

Browse Work Values

• Security
  Workers on this job have steady employment.

• Company Policies and Practices
  Workers on this job are treated fairly by the company.

• Support-Mean Extent
  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

• Authority
  Workers on this job give directions and instructions to others.

• Supervision, Technical
  Workers on this job have supervisors who train their workers well.

• Autonomy
  Workers on this job plan their work with little supervision.

• Supervision, Human Relations
  Workers on this job have supervisors who back up their workers with management.

• Compensation
  Workers on this job are paid well in comparison with other workers.

• Responsibility
  Workers on this job make decisions on their own.

• Achievement
  Workers on this job get a feeling of accomplishment.

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