Detect occurrences of unlawful acts or infractions of rules in private establishment, or seek, examine, and compile information for client.
tasks jobzones knowledge skills abilities work_activities work_context interests work_styles work_values
Tasks
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Monitor industrial or commercial properties to enforce conformance to establishment rules, and to protect people or property.
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Warn troublemakers causing problems on establishment premises, and eject them from premises when necessary.
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Count cash, and review transactions, sales checks, and register tapes in order to verify amounts and to identify shortages.
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Apprehend suspects and release them to law enforcement authorities or security personnel.
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Confer with establishment officials, security departments, police, or postal officials to identify problems, provide information, and receive instructions.
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Expose fraudulent insurance claims or stolen funds.
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Perform undercover operations such as evaluating the performance and honesty of employees by posing as customers or employees.
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Investigate companies' financial standings or locate funds stolen by embezzlers, using accounting skills.
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Alert appropriate personnel to suspects' locations.
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Observe and document activities of individuals in order to detect unlawful acts or to obtain evidence for cases, using binoculars and still or video cameras.
Job Zone
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Name: Job Zone Three: Medium Preparation Needed
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Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
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Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.
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Job training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.
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Examples: These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents.
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Svp range: (6.0 to < 7.0)
Knowledge
Browse Knowledge-
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. -
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. -
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. -
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. -
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. -
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. -
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. -
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. -
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. -
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Skills
Browse Skills-
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. -
Time Management
Managing one's own time and the time of others. -
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. -
Speaking
Talking to others to convey information effectively. -
Writing
Communicating effectively in writing as appropriate for the needs of the audience. -
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. -
Coordination
Adjusting actions in relation to others' actions. -
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one. -
Reading Comprehension
Understanding written sentences and paragraphs in work related documents. -
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Abilities
Browse Abilities-
Written Comprehension
The ability to read and understand information and ideas presented in writing. -
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. -
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences. -
Oral Expression
The ability to communicate information and ideas in speaking so others will understand. -
Written Expression
The ability to communicate information and ideas in writing so others will understand. -
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense. -
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). -
Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). -
Flexibility of Closure
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. -
Selective Attention
The ability to concentrate on a task over a period of time without being distracted.
Work Activities
Browse Work Activities-
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources. -
Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. -
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. -
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time. -
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems. -
Performing Administrative Activities
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. -
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work. -
Monitor Processes, Materials, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. -
Analyzing Data or Information
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. -
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Work Context
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Telephone
How often do you have telephone conversations in this job? -
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? -
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer? -
Structured versus Unstructured Work
To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? -
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job? -
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job? -
Letters and Memos
How often does the job require written letters and memos? -
Time Pressure
How often does this job require the worker to meet strict deadlines? -
Impact of Decisions on Co-workers or Company Results
How do the decisions an employee makes impact the results of co-workers, clients or the company? -
Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Interests
Browse Interests-
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. -
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. -
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. -
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. -
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. -
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Work Styles
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Integrity
Job requires being honest and ethical. -
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations. -
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks. -
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. -
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. -
Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems. -
Persistence
Job requires persistence in the face of obstacles. -
Innovation
Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. -
Achievement/Effort
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. -
Initiative
Job requires a willingness to take on responsibilities and challenges.
Work Values
Browse Work Values-
Ability Utilization
Workers on this job make use of their individual abilities. -
Achievement-Mean Extent
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. -
Achievement
Workers on this job get a feeling of accomplishment. -
Responsibility
Workers on this job make decisions on their own. -
Security
Workers on this job have steady employment. -
Company Policies and Practices
Workers on this job are treated fairly by the company. -
Independence-Mean Extent
Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. -
Activity
Workers on this job are busy all the time. -
Social Status
Workers on this job are looked up to by others in their company and their community. -
Supervision, Human Relations
Workers on this job have supervisors who back up their workers with management.

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