Pharmacy Aides

Record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling.

tasks jobzones knowledge skills abilities work_activities work_context work_styles

Tasks

• Deliver medication to treatment areas, living units, residences and clinics, using various means of transportation.

• Calculate anticipated drug usage for a prescribed period.

• Maintain and clean equipment, work areas and shelves.

• Operate capsule and tablet counting machine that automatically distributes a certain number of capsules or tablets into smaller containers.

• Compound, package and label pharmaceutical products under direction of pharmacist.

• Perform clerical tasks such as filing, compiling and maintaining prescription records, and composing letters.

• Process medical insurance claims, posting bill amounts and calculating co-payments.

• Prepare, maintain and record records of inventories, receipts, purchases and deliveries, using a variety of computer screen formats.

• Restock storage areas, replenishing items on shelves.

• Provide customers with information about the uses and effects of drugs.

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Job Zone

• Name: Job Zone Two: Some Preparation Needed

• Experience: Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a teller might benefit from experience working directly with the public, but an inexperienced person could still learn to be a teller with little difficulty.

• Education: These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.

• Job training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

• Examples: These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, pharmacy technicians, salespersons (retail), and tellers.

• Svp range: (4.0 to < 6.0)

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Knowledge

Browse Knowledge

• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Clerical
  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Computers and Electronics
  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

• Mathematics
  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Medicine and Dentistry
  Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

• Education and Training
  Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• Administration and Management
  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Chemistry
  Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

• Production and Processing
  Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

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Skills

Browse Skills

• Active Learning
  Understanding the implications of new information for both current and future problem-solving and decision-making.

• Learning Strategies
  Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

• Instructing
  Teaching others how to do something.

• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Judgment and Decision Making
  Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Speaking
  Talking to others to convey information effectively.

• Monitoring
  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Service Orientation
  Actively looking for ways to help people.

• Social Perceptiveness
  Being aware of others' reactions and understanding why they react as they do.

• Active Listening
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Abilities

Browse Abilities

• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression
  The ability to communicate information and ideas in speaking so others will understand.

• Near Vision
  The ability to see details at close range (within a few feet of the observer).

• Problem Sensitivity
  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Written Comprehension
  The ability to read and understand information and ideas presented in writing.

• Deductive Reasoning
  The ability to apply general rules to specific problems to produce answers that make sense.

• Information Ordering
  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

• Written Expression
  The ability to communicate information and ideas in writing so others will understand.

• Speech Recognition
  The ability to identify and understand the speech of another person.

• Speech Clarity
  The ability to speak clearly so others can understand you.

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Work Activities

Browse Work Activities

• Establishing and Maintaining Interpersonal Relationships
  Developing constructive and cooperative working relationships with others, and maintaining them over time.

• Identifying Objects, Actions, and Events
  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

• Updating and Using Relevant Knowledge
  Keeping up-to-date technically and applying new knowledge to your job.

• Performing for or Working Directly with the Public
  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

• Organizing, Planning, and Prioritizing Work
  Developing specific goals and plans to prioritize, organize, and accomplish your work.

• Getting Information
  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Resolving Conflicts and Negotiating with Others
  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Communicating with Supervisors, Peers, or Subordinates
  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Monitor Processes, Materials, or Surroundings
  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

• Assisting and Caring for Others
  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

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Work Context

• Telephone
  How often do you have telephone conversations in this job?

• Contact With Others
  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

• Spend Time Standing
  How much does this job require standing?

• Face-to-Face Discussions
  How often do you have to have face-to-face discussions with individuals or teams in this job?

• Importance of Being Exact or Accurate
  How important is being very exact or highly accurate in performing this job?

• Deal With External Customers
  How important is it to work with external customers or the public in this job?

• Indoors, Environmentally Controlled
  How often does this job require working indoors in environmentally controlled conditions?

• Physical Proximity
  To what extent does this job require the worker to perform job tasks in close physical proximity to other people?

• Deal With Unpleasant or Angry People
  How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

• Work With Work Group or Team
  How important is it to work with others in a group or team in this job?

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Work Styles

• Integrity
  Job requires being honest and ethical.

• Dependability
  Job requires being reliable, responsible, and dependable, and fulfilling obligations.

• Cooperation
  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

• Self Control
  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

• Concern for Others
  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

• Attention to Detail
  Job requires being careful about detail and thorough in completing work tasks.

• Initiative
  Job requires a willingness to take on responsibilities and challenges.

• Social Orientation
  Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

• Stress Tolerance
  Job requires accepting criticism and dealing calmly and effectively with high stress situations.

• Adaptability/Flexibility
  Job requires being open to change (positive or negative) and to considerable variety in the workplace.

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